Authorizations Representative

Pharmbills; Perímetro Urbano Barranquilla; Presencial; COP 24.000.000 - 40.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development training

International team culture

Descripción de la vacante

Pharmbills is seeking an Authorizations Representative to manage insurance authorization requests, maintain patient records, and coordinate documentation between patients, providers, and internal teams. You will help ensure services are approved efficiently and delivered timely.

The role offers onboarding and ongoing training within a professional international team that values expertise and collaboration. Experience in healthcare administration and medical billing is a plus, with opportunities

Formación

• Experience in healthcare administration, authorizations, medical billing, or customer support is a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and problem-solving abilities.

Responsabilidades

• Submit and track insurance authorization requests.
• Follow up with insurance providers regarding pending approvals.
• Maintain accurate authorization and patient records.
• Review and collect required documentation from patients and clinicians.
• Monitor authorization statuses and resolve documentation issues.
• Collaborate with Admissions, Authorizations, and other internal teams.
• Support administrative tasks, including inbox management and appointment coordination.

Herramientas

Databases

Administrative systems

Descripción del empleo

Supporting Access to Quality Patient Care

At Pharmbills, we support U.S. healthcare providers by delivering reliable operational solutions that help patients receive the care they need. With 1,200+ team members across 7 countries, we combine expertise, efficiency, and teamwork to make a meaningful impact.

What's This Opportunity About?

As an Authorizations Representative, you'll manage insurance authorization requests, maintain accurate patient records, and coordinate documentation between patients, providers, and internal teams. Your work will help ensure services are approved efficiently and delivered without delays.

Why You’ll Love This?

• Stable, long-term engagement with growth paths.
• Opportunity to support top U.S. healthcare organizations and gain deep domain experience.
• Full onboarding and ongoing training — we set you up for success.
• A professional, supportive international team that values your expertise.

What You'll Do:

• Submit and track insurance authorization requests.
• Follow up with insurance providers regarding pending approvals.
• Maintain accurate authorization and patient records.
• Review and collect required documentation from patients and clinicians.
• Monitor authorization statuses and resolve documentation issues.
• Collaborate with Admissions, Authorizations, and other internal teams.
• Support administrative tasks, including inbox management and appointment coordination.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Experience in healthcare administration, authorizations, medical billing, or customer support is a plus.
• Comfortable working with databases and administrative systems.

What We Offer:

• Professional development and exposure to U.S. healthcare revenue cycle best practices.
• Collaborative international culture with structured support and training.