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Are you a detail-oriented problem-solver with a knack for numbers and a desire to dive deep into the world of Atlassian? We're a leading Atlassian Partner, and we're looking for an Atlassian Licensing Specialist to join our growing team. You'll be a pivotal player in helping our clients navigate the complexities of Atlassian licensing, ensuring they get the right solutions to empower their teams.
What You'll Do
In this role, you'll be the go-to expert for all things Atlassian licensing, working closely with our sales and technical teams to support our diverse client base. Your responsibilities will include:
- Become a Licensing Guru: Develop a deep, comprehensive understanding of Atlassian's intricate licensing models, including Jira, Confluence, their marketplace apps, and more. You'll master renewal rules, upgrade paths, and various subscription tiers.
- Generate Accurate Quotes: Proactively engage with Atlassian Support to efficiently obtain and verify licensing quotes, ensuring all client requirements are met.
- Strategic Margin Application: Expertly calculate and apply our partner margins and discounts to create competitive and profitable pricing proposals.
- Craft Compelling Proposals: Prepare clear, accurate, and professional licensing quotes and proposals for clients, articulating value and ensuring transparency.
- Process Improvement: Identify opportunities to streamline our licensing quotation and order processes, contributing to greater efficiency and accuracy.
- Stay Up-to-Date: Continuously monitor changes and updates to Atlassian's licensing policies and product offerings, adapting our internal processes accordingly.
What We're Looking For
We're seeking a motivated individual who is eager to learn and grow within our dynamic team. Ideal candidates will possess:
- Exceptional Attention to Detail: You have an eagle eye for numbers and ensure absolute accuracy in all calculations and documentation.
- Strong Analytical Skills: You're comfortable breaking down complex information, understanding rules, and applying them correctly.
- Problem-Solving Mindset: You enjoy finding solutions to licensing challenges and optimizing outcomes for clients.
- Excellent Communication: You can communicate clearly and professionally, both verbally and in writing, with internal teams and Atlassian Support.
- Proficiency in Basic Math: You're comfortable with calculations, margins, and financial figures.
- Tech-Savvy: While direct Atlassian licensing experience isn't required, a strong interest in software, SaaS, and cloud technologies is a big plus.
- Self-Motivated & Organized: You can manage multiple tasks, prioritize effectively, and work independently to meet deadlines.
- Prior experience in a B2B sales support, quoting, or administrative role is a definite advantage.
Why Join Us?
When you join our team, you'll benefit from:
- Collaborative Environment: Work alongside a supportive team of Atlassian enthusiasts and experts.
- Impactful Work: Your efforts directly contribute to our clients' success and our company's growth.
- Continuous Learning: Access to training resources to deepen your Atlassian knowledge.
- Competitive Compensation: We offer a strong compensation package.
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