Asesor de Servicio al Cliente

Romeu Group; Medellín; Presencial; COP 20.088.000 - 35.712.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Positive work env

Professional development

Work-life balance

Competitive salary

Descripción de la vacante

Romeu Group is seeking a customer service advisor for customs-related matters to support import procedures and maintain strong client relations. You will present records for regulatory compliance and assist customers with documentation requirements.

We offer a professional development track, a positive work environment, and a balanced work-life culture aimed at delivering reliable international trade service.

Formación

• Proficiency in import processes and customs documentation.
• Strong communication and service skills.
• Ability to handle regulatory inquiries accurately.

Responsabilidades

• Provide customs customer service support to clients.
• Prepare and present records for import procedures.
• Assist clients with regulatory questions and issues.

Conocimientos

Import procedures knowledge

Customer service orientation

Regulatory compliance

Descripción del empleo

At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding. We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

What will your functions be? Se requiere asesor de servicio al cliente aduanero, con conocimientos de tramites de importacion, presentacion de registros, y don de servicio al cliente What are we looking for? Se requiere asesor de servicio al cliente aduanero, con conocimientos de tramites de importacion, presentacion de registros, y don de servicio al cliente What do we offer? Working at our company provides:

• Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
• Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.
• Work-Life Balance: We value the balance between work and personal life.
• Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
• Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
• Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
• Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.

ROMEU is a leading multinational logistics company with a global presence spanning over several countries. Our mission is to seamlessly connect the world through efficient and sustainable logistics solutions. Innovation is at the core of our approach, utilizing advanced technologies to optimize operations and deliver cutting-edge services. Committed to corporate responsibility, we implement sustainable initiatives, striving to reduce our environmental impact. With a customer-centric culture, we celebrate diversity and ensure quality at every step of the supply chain. Join us on this journey where we're not just moving goods but shaping the future of global logistics.