AS/400 (iSeries) Operator - 24x7 Operations

HCLTech; Bogotá; Presencial; COP 45.000.000 - 65.000.000; Jornada completa

Descripción de la vacante

HCLTech is seeking a proactive AS/400 (iSeries) Operator - L1 to support day-to-day iSeries operations and system maintenance in a 24x7 environment. The role requires monitoring system health, scheduled jobs, backups, and alerts, with incident/escalation procedures to ensure availability and business continuity.

The candidate will monitor batch jobs, storage, tape libraries, and HA/MQ processes, while assisting with HMC monitoring, user account administration, and printer-related tasks.

Formación

• Basic understanding of AS/400 operating system.
• Familiarity with iSeries and BRMS backup monitoring.
• Knowledge of ITIL incident and ticket management processes.

Responsabilidades

• Monitor i (AS/400) system alerts, including servers, storage, and tape libraries.
• Monitor and manage batch job processing using i Job Schedulers & ISV Tools.
• Track system performance metrics (CPU, memory, disk) and raise alerts.
• Perform routine operational checks and ensure timely completion of tasks.
• Generate and maintain daily system status and operational reports.
• Create, update, and close incident tickets as required.
• Monitor tape libraries, media inventory, and printer-related activities.
• Assist in user account and group profile administration.
• Monitor HA environments and MQ-related processes.
• Support HMC console monitoring and basic administration tasks.

Conocimientos

AS/400 knowledge

iSeries operations

BRMS backup monitoring

HA concepts

MQ monitoring

Incident & ticket management (ITIL)

Rotation shifts / 24x7 support

Batch job monitoring

HMC familiarity

Printer configuration

Storage management

Descripción del empleo

HCLTech is seeking a proactive AS/400 (iSeries) Operator - L1 to support day-to-day iSeries operations and system maintenance in a 24x7 environment. The role requires monitoring system health, scheduled jobs, backups, and alerts, with incident/escalation procedures to ensure availability and business continuity.

The candidate will monitor batch jobs, storage, tape libraries, and HA/MQ processes, while assisting with HMC monitoring, user account administration, and printer-related tasks.