Academy & Apprentice Manager - Americas

SoftwareOne; Puerto Bogotá; Hybrid; COP 191,077,000 - 286,615,000; Full time

Benefits offered by this job

Comprehensive health and well-being

Continuous learning and career growth

Performance-based incentives and share

Hybrid work models

Exposure to global projects

Job summary

SoftwareOne is seeking an Academy & Apprentice Manager to lead early-career talent programs across the region, driving the success of cohorts, internships, and apprenticeship initiatives while ensuring a high-quality learner experience from onboarding through graduation.

You will collaborate with learners, mentors, hiring leaders, and HR partners to support development and program outcomes. Join us to shape the next generation of professionals.

Qualifications

• Experience in Early Careers, Learning & Development, Talent Development, Program Management, or a related field.
• Strong coaching and learner support capabilities.
• Excellent stakeholder management and communication skills.
• Strong program management skills for handling multiple cohorts, priorities and timelines.
• Advanced proficiency in Spanish, English, and Portuguese (spoken and written).

Responsibilities

• Manage Academy cohorts, graduate programs, internships, working student initiatives, and apprenticeships across the region.
• Be primary point of contact for learners throughout the Academy journey.
• Partner with mentors, hiring leaders, and business stakeholders to facilitate learner development and transitions.
• Monitor learner progress, certifications, milestones, risks, and outcomes; provide updates to stakeholders.
• Build partnerships with Talent Acquisition and People & Culture to support workforce planning and onboarding readiness.
• Capture feedback to identify opportunities for improvement and evolve the global Academy experience.

Skills

Early Careers

Learning & Development

Program Management

Coaching & Support

Stakeholder Management

Multilingual: EN/ES/PT

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

Academy & Apprentice Manager

Are you passionate about helping early-career talent unlock their potential and build successful careers?

Do you enjoy partnering with business leaders, mentors, and HR stakeholders to create impactful talent development experiences?

Are you motivated by managing programs that directly shape the future workforce of a global organization?

If so, this could be the role for you.

We are seeking an Academy & Apprentice Manager to lead and manage our early-career talent programs across the region. In this role, you will be responsible for driving the success of Academy cohorts, graduate programs, internships, working student initiatives, and apprenticeship programs while ensuring an outstanding learner experience from onboarding through graduation and beyond.

You will collaborate closely with learners, mentors, hiring leaders, Talent Acquisition, and People & Culture teams to support talent development, monitor learner progress, and ensure our Academy programs continue to deliver meaningful outcomes for both individuals and the business.

What you'll do

• Early-Career Program Management: Manage Academy cohorts, graduate programs, internships, working student initiatives, and apprenticeship programs across the region while ensuring alignment with the global Academy model, learner journey, and program standards.
• Learner Experience & Development: Act as the primary point of contact for learners throughout their Academy journey, supporting their development through regular check-ins, coaching conversations, readiness reviews, and ongoing guidance.
• Stakeholder & Business Partnership: Partner closely with mentors, hiring leaders, and business stakeholders to facilitate learner development, readiness assessments, progress reviews, and successful transitions into the business.
• Program Performance & Governance: Monitor learner progress, engagement, certifications, milestones, risks, and outcomes while providing regular updates and insights to stakeholders and leadership teams.
• Collaboration with Talent Acquisition & People & Culture: Build strong partnerships with Talent Acquisition and People & Culture teams to support workforce planning, recruitment alignment, onboarding readiness, stakeholder engagement, and post-Academy follow-up.
• Continuous Improvement & Program Excellence: Capture feedback from learners, mentors, and business stakeholders to identify opportunities for improvement and contribute to the ongoing evolution of the global Academy experience.

What we need to see from you

What we're looking for

• Experience in Early Careers, Learning & Development, Talent Development, Program Management, or a related field.
• Strong coaching and learner support capabilities, with experience guiding individuals through development journeys.
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively across business and HR functions.
• Strong program management skills and the ability to manage multiple cohorts, priorities, and timelines simultaneously.
• Ability to track performance metrics, interpret program data, identify risks, and drive appropriate actions.
• Advanced proficiency in Spanish, English, and Portuguese (spoken and written) is required.

Why join our team?

At SoftwareOne, you'll have the opportunity to directly influence the future of talent within a global organization. You'll work alongside international stakeholders, contribute to innovative talent development initiatives, and help shape programs that create meaningful career opportunities for the next generation of professionals.

What we offer

• Comprehensive health and well-being benefits
• Continuous learning and career development opportunities
• Performance-based incentives and employee share participation
• Flexible and hybrid work models
• Exposure to global projects and international collaboration

Job Function

People & Culture

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.