#103 - Salesforce CRM Developer (Apex & Agentforce)

Upwork; Bogotá ciudad; Presencial; COP 217.405.000 - 372.694.000; Jornada completa

Descripción de la vacante

Upwork is seeking an experienced Salesforce CRM Developer to design, develop, and support scalable Salesforce solutions. You will focus on custom CRM development, automation, integrations, and AI-enabled capabilities that enhance sales, service, and operations.

You will design and deploy Apex, LWC, Flows, and integrations, while ensuring security, governance, and performance best practices across the Salesforce platform.

Formación

• 4+ years of Salesforce CRM development experience.
• Hands-on Apex, SOQL, LWC, and triggers expertise.
• Experience with Sales Cloud and/or Service Cloud.
• Experience building integrations via REST APIs.
• Understanding of Salesforce security model and governor limits.
• Strong problem-solving and cross-functional collaboration skills.

Responsabilidades

• Design, develop, test, and deploy Salesforce CRM solutions using Apex, LWC, Flows, and configuration.
• Develop reusable Apex services, triggers, batch jobs, integrations, and automation frameworks.
• Build scalable automation and integration solutions aligned with best practices.
• Support AI-enabled Salesforce capabilities and agent-focused experiences.
• Collaborate with product managers, admins, architects, and stakeholders to define technical solutions.
• Implement and maintain REST API integrations with external systems.
• Ensure security controls and governor-limit considerations are applied.
• Participate in code reviews, testing, release planning, and documentation.

Conocimientos

Apex

SOQL

Lightning Web Components

Salesforce Triggers

Asynchronous processing

Sales Cloud

Service Cloud

REST API integrations

AI-enabled capabilities

Security model & governor limits

Herramientas

Salesforce DevOps Center

Copado

Git-based Salesforce workflows

CI/CD pipelines

Platform Events

Event-driven design

Enterprise integration patterns

Descripción del empleo

Job Description

We are seeking an experienced Salesforce CRM Developer to design, develop, and support scalable solutions on the Salesforce platform. This role will focus on custom CRM development, business automation, integrations, and AI-enabled Salesforce capabilities that improve sales, service, and operational workflows.

Key Responsibilities

• Design, develop, test, and deploy custom Salesforce CRM solutions using Apex, Lightning Web Components, Salesforce Flows, and platform configuration.
• Develop reusable Apex services, triggers, batch jobs, asynchronous processes, integrations, and automation frameworks.
• Build scalable Salesforce automation and integration solutions aligned with platform best practices.
• Implement and support Agentforce-related experiences, AI-assisted workflows, and intelligent case or task handling where applicable.
• Collaborate with product managers, Salesforce administrators, architects, engineering teams, and business stakeholders to gather requirements and define technical solutions.
• Develop and support integrations between Salesforce and external systems using REST APIs and appropriate integration patterns.
• Apply Salesforce security, sharing, profile, permission-set, and governor-limit best practices.
• Optimize Salesforce application performance, maintain code quality, and support secure development practices.
• Troubleshoot production issues, perform root-cause analysis, and implement reliable fixes.
• Participate in code reviews, testing, release planning, deployments, and technical documentation.

Qualifications

Must-Have Skills

• 4+ years of Salesforce CRM development experience.
• Strong hands-on expertise with Apex.
• Strong hands-on expertise with SOQL.
• Strong hands-on expertise with Lightning Web Components.
• Strong hands-on expertise with Salesforce triggers.
• Strong hands-on expertise with asynchronous Salesforce processing.
• Experience implementing Salesforce Sales Cloud and/or Service Cloud.
• Experience building scalable automation solutions on the Salesforce platform.
• Experience building Salesforce integrations with external systems.
• Familiarity with Agentforce, Einstein, or other AI-enabled Salesforce capabilities.
• Understanding of the Salesforce security model, sharing, profiles, and permission sets.
• Understanding of Salesforce governor limits and scalable development practices.
• Strong problem-solving and debugging skills.
• Strong communication and cross-functional collaboration skills.

Nice-to-Have Skills

• Salesforce Platform Developer I or Platform Developer II certification.
• Experience with Salesforce DevOps Center.
• Experience with Copado.
• Experience with Git-based Salesforce development workflows.
• Experience with CI/CD pipelines.
• Experience with Platform Events.
• Experience with event-driven solution design.
• Experience with enterprise integration patterns.
• Experience working in large enterprise Salesforce environments.

Additional Information

Required Tools & Platforms

• Salesforce CRM
• Apex
• SOQL
• Lightning Web Components
• Salesforce Triggers
• Salesforce asynchronous processing
• Salesforce Flows
• Salesforce Sales Cloud and/or Service Cloud
• Agentforce, Einstein, or other AI-enabled Salesforce capabilities
• Salesforce security and sharing controls
• REST API integrations

Location, Time & Engagement

• Contract engagement.
• 100% allocation, approximately 40 hours per week.
• Candidates must be located in LATAM.
• Ability to work U.S. Central Time hours is required.
• Remote engagement.
• Expected contract end date: March 31, 2027.