Technical Specialist – Onsite Support (7/7 Roster)

Wabtec; Santiago; Presencial; CLP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Wabtec seeks a Technical Specialist – Onsite Support to act as the primary onsite interface for CAS installations. You will work with PSEs, engineering, and service delivery teams to ensure first-time-right deployments on heavy equipment at mining sites.

You will diagnose complex hardware and software issues, validate vehicle configurations, and mentor site staff to raise capability. This role emphasizes safety, quality, and continuous improvement, with rostered onsite work as part of the

Formación

• Trade qualification in HD Auto Electrical, Electrical or Mechatronics.
• Strong diagnostic capability across hardware, software, configuration, and integrated systems.
• Ability to work independently in a site environment with minimal supervision.
• Strong communication skills with both operational and technical teams.
• Commitment to safety, quality, and first-time-right delivery.
• Experience supporting Collision Awareness Systems or similar mobile equipment technologies.
• Mining or heavy industrial site experience.
• Experience commissioning or supporting safety-critical systems.
• Exposure to software-enabled or sensor-based systems.
• Experience working on rostered onsite engagements.

Responsabilidades

• Provide specialist onsite support for CAS installations across HV, MV, and LV fleets, ensuring quality, compliance, and performance standards are met.
• Diagnose and resolve complex hardware, software, configuration, and logic issues.
• Support Gen 3 CAS readiness activities including validation of vehicle configurations, wiring standards, and infrastructure suitability.
• Identify and mitigate installation and quality risks to ensure first-time-right delivery.
• Upskill site personnel through hands‑on guidance, mentoring, and reinforcement of installation and diagnostic standards.
• Assist with software updates, configuration changes, and logic uploads in coordination with remote PSE teams.
• Validate system changes onsite and capture diagnostics for structured escalation.
• Maintain clear communication with site teams and Wabtec remote support functions.
• Act as the primary onsite technical representative, reporting progress, risks, and issues in a structured manner.
• Ensure compliance with Wabtec and site HSE requirements and maintain accurate records of all onsite activities and corrective actions.

Conocimientos

HD Auto Electrical

Electrical/mechatronics

Diagnostics

Independent worker

Communication skills

Safety first

CAS experience

Mining/industrial site

Safety-critical systems

Rostered onsite work

Descripción del empleo

Who will you be working with?

You will act as the primary onsite technical interface between the customer and Wabtec, working closely with Product Support Engineers (PSEs), engineering teams, and service delivery teams. You will also interact directly with site crews and operational stakeholders to ensure effective deployment and support of CAS systems.

How will you make a difference?

You will ensure high-quality, first-time-right installations of Collision Awareness Systems (CAS), providing expert troubleshooting and commissioning support. You will play a critical role in knowledge transfer, building site capability, and strengthening Wabtec’s technical presence onsite while ensuring safe and reliable system performance.

What do we want to know about you?

Required

• Trade qualification in HD Auto Electrical, Electrical or Mechatronics.
• Strong diagnostic capability across hardware, software, configuration, and integrated systems.
• Ability to work independently in a site environment with minimal supervision.
• Strong communication skills with both operational and technical teams.
• Commitment to safety, quality, and first-time-right delivery.
• Experience supporting Collision Awareness Systems or similar mobile equipment technologies.
• Mining or heavy industrial site experience.
• Experience commissioning or supporting safety-critical systems.
• Exposure to software-enabled or sensor-based systems.
• Experience working on rostered onsite engagements.

What will your typical day look like?

• Provide specialist onsite support for CAS installations across HV, MV, and LV fleets, ensuring quality, compliance, and performance standards are met.
• Diagnose and resolve complex hardware, software, configuration, and logic issues.
• Support Gen 3 CAS readiness activities including validation of vehicle configurations, wiring standards, and infrastructure suitability.
• Identify and mitigate installation and quality risks to ensure first-time-right delivery.
• Upskill site personnel through hands‑on guidance, mentoring, and reinforcement of installation and diagnostic standards.
• Assist with software updates, configuration changes, and logic uploads in coordination with remote PSE teams.
• Validate system changes onsite and capture diagnostics for structured escalation.
• Maintain clear communication with site teams and Wabtec remote support functions.
• Act as the primary onsite technical representative, reporting progress, risks, and issues in a structured manner.
• Ensure compliance with Wabtec and site HSE requirements and maintain accurate records of all onsite activities and corrective actions.

Role Purpose

The Technical Specialist – Onsite Support provides dedicated, specialist-level onsite support for Wabtec Collision Awareness Systems (CAS) across installation, estabilisation, and BAU operations. The role ensures high-quality delivery, effective troubleshooting, capability building, and a strong technical interface between Wabtec and the customer.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.