Systems Engineer

Zoomcar; Santiago; Presencial; CLP 26.761.819 - 44.603.033; Jornada completa

Descripción de la vacante

Zoomcar is looking for a Systems Engineer based in Santiago, Chile, to work closely with sales representatives. The role involves providing support in pre-sales, sales calls, and post-sales technical matters.

The ideal candidate will have experience in field sales, an understanding of networking technologies, and strong customer communication skills. The position emphasizes technical assistance to ensure customer satisfaction and successful sales strategies.

Formación

• 5+ years of experience in field sales and technical support.
• Experience with various networking technologies and protocols.
• Strong communication and customer service skills.

Responsabilidades

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Provide post-sales technical support and training.

Conocimientos

Field sales experience

Technical/pre-sales support experience

LAN/WAN/Internet services administration

Wireless technologies experience

Understanding of DNS, NFS, SMTP, HTTP, TCP/IP

Knowledge of Routing, Switching, VPN, LAN, WAN

Knowledge in Network Security and Intrusion Detection

Experience with encryption and authentication technologies

Certifications: CCIE, CISSP

Descripción del empleo

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer.
• Experience in LAN/WAN/Internet services administration.
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies.
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required.
• Certifications: CCIE, CISSP.

Job Duties and Responsibilities

• Pre‑sales – assistance in qualifying sales lead from a technical standpoint.
• Sales calls – be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post‑sales – be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer’s technical issues.
• Provide assistance to identify customers with post‑sales training.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever‑increasing performance requirements of the borderless network – today and in the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail] is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. Your main mission as Systems Engineer will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.