Survey QA & Data Quality Specialist (Remote)

IQVIA LLC; Santiago; Presencial; CLP 51.020.000 - 78.850.000; Jornada completa

Descripción de la vacante

IQVIA Chile is seeking a Survey Quality Assurance Specialist to ensure the quality, accuracy, functionality, and compliance of market research surveys before and during fielding. This role conducts systematic testing of survey instruments, validates survey logic and respondent experience, and works with project managers, programmers, panels, and clients to meet quality standards.

The role supports continuous improvement initiatives and AI-based QA tools to enhance efficiency, with US hours and a

Formación

• Bachelor's degree in business, Marketing Research, Statistics, Information Systems, Psychology, or a related field preferred.
• Experience in survey programming, market research operations, quality assurance, or related fields.
• Experience with online survey platforms and survey testing methodologies.

Responsabilidades

• Survey Testing & Validation: Review specs, test programmed surveys before launch, validate logic, routing, quotas, randomization, and termination.
• Quality Assurance: Identify and track defects, ensure content aligns with client specs, validate calculations and data capture.
• Fieldwork Monitoring: Monitor fielding for quality issues, investigate complaints, escalate critical issues, coordinate actions.
• Data Quality Support: Review data for inconsistencies, suggest quality controls, collaborate to improve performance on multi-wave projects.
• Continuous Improvement: Explore AI-based QA tools, participate in root-cause analysis, support automation to improve testing efficiency.

Conocimientos

Advanced English

Analytical thinking

Attention to detail

Multitasking

Educación

Bachelor's degree in Business/Marketing Research/Statistics/Information Systems/Psychology

Herramientas

Confirmit

Decipher

SQL Server

Cursor

Microsoft Office

Descripción del empleo

IQVIA Chile is seeking a Survey Quality Assurance Specialist to ensure the quality, accuracy, functionality, and compliance of market research surveys before and during fielding. This role conducts systematic testing of survey instruments, validates survey logic and respondent experience, and works with project managers, programmers, panels, and clients to meet quality standards.

The role supports continuous improvement initiatives and AI-based QA tools to enhance efficiency, with US hours and a