Site Reliability Engineer (SRE)

Forest; Santiago; Híbrido; CLP 35.587.188 - 62.277.580; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days of annual leave

Comprehensive Private Medical Insurance

£1000 personal development budget

Regular team socials

Work from anywhere for 10 days a year

Descripción de la vacante

Forest, a leading shared eBike operator in Santiago, is seeking a Site Reliability Engineer responsible for enhancing the reliability and performance of our infrastructure. The ideal candidate will have relevant experience in DevOps, cloud platforms like GCP, and Kubernetes.

In return, we offer flexible work arrangements, comprehensive health insurance, a development budget, 20 days of annual leave, and regular social events to foster team connections.

Formación

• At least 3 years of professional experience in SRE, DevOps, or infrastructure engineering roles.
• Strong experience with cloud platforms, preferably GCP.
• Hands-on experience with container orchestration using Kubernetes and Docker.

Responsabilidades

• Design, implement, and maintain infrastructure reliability for the bike rental platform.
• Define and track SLIs, SLOs, and error budgets.
• Lead incident response and conduct post-mortems.

Conocimientos

SRE (Site Reliability Engineering)

DevOps

Cloud platforms (GCP)

Kubernetes

Docker

Terraform

Linux systems

Observability stacks

CI/CD pipelines

Database backup strategies

Educación

Bachelor's/Master's degree in Engineering, Computer Science, or IT

Herramientas

Prometheus

Grafana

GitHub Actions

Google Cloud Build

Descripción del empleo

Overview

What is Forest? We are Forest, London's most sustainable shared eBike operator. We bridge the gap between affordability and sustainability, using our advertising revenue to offer all customers free cycling minutes daily. We have just raised a Series B funding round to double our fleet size in London, continuing to invest in our digital marketing proprietary tech. If you want to join a quick-moving and fast-growing company, making a difference in the micro-mobility industry, come join us.

Please note: our company is based in the UK and has Chilean Founders. This job is based in Chile (candidate must be based here), and reports to the team in Chile and the UK.

Responsibilities

• The SRE will be responsible for designing, implementing, and maintaining the reliability, scalability, and performance of our infrastructure and services supporting the bike rental platform.
• They will define and track SLIs, SLOs, and error budgets, driving a culture of reliability across engineering teams.
• They will lead incident response, conduct blameless post-mortems, and implement systematic improvements to reduce toil and prevent recurrence.
• They will build and maintain CI/CD pipelines, infrastructure-as-code, and observability tooling to support fast, safe deployments.
• They will collaborate closely with backend, web, mobile, and product teams to embed reliability practices from design to production.

What are we looking for?

• Bachelor's/Master's degree in Engineering, Computer Science, or IT (or equivalent experience).
• At least 3 years of professional experience in SRE, DevOps, or infrastructure engineering roles.
• Strong experience with cloud platforms, preferably GCP, including networking, compute, and managed services.
• Hands-on experience with container orchestration using Kubernetes and Docker.
• Proficiency with infrastructure-as-code tools, particularly Terraform.
• Solid understanding of Linux systems, networking fundamentals, and distributed systems.
• Experience designing and operating observability stacks (logging, metrics, tracing) using tools such as Prometheus, Grafana, or similar.
• Familiarity with CI/CD pipelines and deployment automation best practices.
• Experience designing and operating database backup strategies.
• Proven ability to design and manage database backup and recovery processes.
• Fluent in English to communicate effectively with the UK team.

Bonus

• Experience with Go, Python or Bash for scripting and tooling.
• Experience with Google Cloud Run.
• Experience with GitOps workflows and tools like GitHub Actions or Google Cloud Build.
• Familiarity with chaos engineering principles and tooling.
• Experience with managed database operations, including PostgreSQL on cloud providers.
• Knowledge of security best practices in cloud-native environments (IAM, secrets management, vulnerability scanning).
• Experience with cost optimization strategies on cloud infrastructure.
• Familiarity with platforms such as Vercel, Railway, Render, or Fly.io.
• Experience using project management and collaboration tools like Linear, Jira, Trello, or Asana.

What will you get in return?

Annual Leave
We offer 20 days of annual leave: 15 days guaranteed under Chilean law plus 5 extra from us. You also get an additional day for your birthday.

Health Insurance
Comprehensive Private Medical Insurance for you, your partner and children, including dental and optical. You can focus on recovering and coming back to work in tip-top shape.

Development Budget
Your professional development is important to us. We offer £1000 personal development budget per year to help level up your skills.

Regular Socials
Lunch is on us once a week, plus regular socials to bond with your team.

Work from Anywhere
We give you the flexibility to enjoy life’s moments, with 10 days a year to work from anywhere. We also have flexible work arrangements with an office in Santiago.