SFMC Engagement Specialist: Campaigns & Journeys
Marcus Thomas
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Benefits offered by this job
Job summary
Marcus Thomas is seeking a Solution Specialist for Salesforce Marketing Cloud Engagement. You will support architects, configure Email Studio, Journey Builder, and related components, and help run campaigns, tests, and documentation.
The role blends technical delivery with consulting best practices and provides growth toward a Solutions Architect position within a collaborative LATAM team with remote options.
Qualifications
- One year of experience with Salesforce Marketing Cloud or a comparable platform.
- Experience working in consulting, professional services, or client-facing environments preferred.
- Exposure to Salesforce AI features (e.g., Einstein) and AI-driven marketing solutions is a plus.
Responsibilities
- Support Solutions Architects in the implementation of Salesforce solutions.
- Configure and maintain Marketing Cloud Engagement components (Email Studio, Journey Builder, Contact Builder, Automation Studio, Mobile Studio).
- Build, test, and deploy campaigns, journeys, automations, and audience segmentation.
- Assist with requirements gathering, documentation, and implementation activities.
- Execute project tasks per defined solution designs and best practices.
- Participate in testing, QA, deployment validation, and issue resolution.
- Support release activities and maintain project documentation.
- Collaborate with architects, developers, project managers, and client stakeholders throughout the project lifecycle.
- Contribute to internal knowledge sharing and assets.
Skills
Tools
Job description
Marcus Thomas is seeking a Solution Specialist for Salesforce Marketing Cloud Engagement. You will support architects, configure Email Studio, Journey Builder, and related components, and help run campaigns, tests, and documentation.
The role blends technical delivery with consulting best practices and provides growth toward a Solutions Architect position within a collaborative LATAM team with remote options.
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