Technical Architect
Marcus Thomas LLC
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Benefits offered by this job
Job summary
Marcus Thomas LLC is seeking aSenior Salesforce Technical Architect to design scalable solutions across Marketing Cloud, Data 365 and CRM. You will mentor teams, guide implementation decisions, and ensure architectural alignment with business goals.
The role involves leading pre-sales input and cross-functional collaboration with Solutions Architects. Hybrid work in LATAM with local presence in Buenos Aires or Santiago de Chile is preferred, and the candidate should bring extensive Salesforce
Qualifications
- 5+ years of Salesforce/MarTech experience.
- Bachelor’s or Master’s in CS or related field, or equivalent experience.
- 5 Salesforce certifications (e.g., MC, Data 360, Platform Developer).
- Experience delivering multi-cloud Salesforce implementations.
Responsibilities
- Design and define technical architecture across Salesforce platforms (D360, MC, CRM).
- Lead client discovery sessions and translate requirements into architectural direction.
- Oversee code reviews and ensure adherence to standards.
- Mentor developers and drive continuous improvement within the practice.
- Lead and support deployment architecture, release strategies, and automation.
Skills
Education
Tools
Job description
Marcus Thomas is one of the country’s leading independent advertising and marketing agencies. From our offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, we bring together thinkers, makers and storytellers who help brands grow by creating meaningful connections with people.
We offer a full range of services: creative, media, digital, PR, social, search and CRM, all working together to build ideas that make an impact. Our integrated approach has earned national recognition for work that blends strategy, creativity and technology to move businesses forward.
Local candidates are preferred for this role.
- Buenos Aires: Employees in the Buenos Aires area work from the BA office each Tuesday & Wednesday.
- Santiago de Chile: Employees in the Buenos Aires area work from the Santiago office each Tuesday & Wednesday.
- Remote: Employees elsewhere in LATAM may work remotely.
Candidates must have an established primary residence in an approved state before an offer can be issued. We can’t issue an offer based on a planned future move without a valid address.
The Technical Architect is a senior technical expert responsible for designing scalable solutions, defining architecture, and ensuring high-quality delivery across Salesforce platforms, including Marketing Cloud, Data 365, and CRM. This role serves as a key reference for technical strategy, mentoring team members, guiding implementation decisions, and ensuring adherence to best practices. The Technical Architect evaluates complex technical challenges, oversees code quality, and collaborates closely with cross-functional teams to ensure feasibility and alignment with broader solution design.
- Design and define technical architecture and solution approach across Salesforce platforms (D360, MC, CRM).
- Review and validate solution designs from Technical Developers and Senior Technical Developers.
- Lead client discovery sessions to uncover requirements, clarify business needs, and translate findings into actionable technical direction and architectural recommendations.
- Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring technical execution aligns with scope, timelines, and client expectations.
- Provide architectural direction across the project lifecycle while collaborating with PM and AM to anticipate risks, support decision-making, and maintain a unified delivery strategy.
- Provide guidance on data models, integrations, API strategy, and security best practices.
- Oversee code reviews and ensure adherence to architectural and coding standards.
- Estimate complexity and effort for high-impact technical tasks and projects.
- Identify risks and propose mitigation strategies during design and development phases.
- Collaborate with Solutions Architects to ensure alignment between technical implementation and business/solution design.
- Support troubleshooting of high-complexity defects and production issues.
- Document architectural decisions, technical patterns, reusable components, and deployment guidelines.
- Participate in pre-sales efforts by providing technical feasibility, architecture input, and scoping support when required.
- Mentor developers, provide technical coaching, and promote continuous improvement within the practice.
- Lead and support the deployment architecture across environments, defining standards, release strategies, and automation approaches to ensure scalable, reliable, and low risk deployments.
Gain a deep understanding of client environments, Salesforce platforms, and ongoing initiatives while beginning to lead technical implementation efforts, architecture discussions, and key design decisions across active projects.
Successfully lead the design and implementation of complex Salesforce solutions, ensuring high-quality delivery, scalability, and alignment with client business objectives.
Be recognized as a trusted Salesforce technical leader who drives solution quality, influences technical strategy, and helps grow both client success and the overall Salesforce practice.
Learn the business and start contributing.
Work independently and deliver consistently.
Become a trusted, fully productive team member with strong domain knowledge and high-quality delivery.
- Al least 5 years of related technical experience in Salesforce or MarTech environments.
- Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience.
- At least 5 Salesforce certifications (e.g., Marketing Cloud Consultant, Marketing Cloud Developer, Data 360 Consultant, Salesforce Platform Developer, others).
- Experience designing and delivering complex multi-cloud Salesforce implementations.
- Strong experience in agency, multi-client, or consulting delivery environments.
- Advanced Salesforce development (APIs, integrations, scripting, configuration, orchestration).
- Expertise in API architecture, consumption patterns, and secure authentication methods.
- Deep understanding of relational databases, data modeling, and transformation strategies.
- Strong command of version control, branching models, and collaborative development workflows.
- Architectural patterns, object-oriented programming, and event-driven design.
- Advanced knowledge of web security, data privacy, and compliance considerations.
- Ability to create and maintain technical documentation at architectural depth.
- Excellent analytical and critical-thinking skills, especially in complex debugging scenarios.
Ability to stay organized, communicate trade-offs, and adapt when requirements, priorities or deadlines change
These qualifications may help someone ramp up more quickly, but they aren’t required for consideration.
- GitHub/GitLab for version control, code reviews, and collaboration.
- CI/CD (GitHub Actions/GitLab CI) for automated build, test, and deployment pipelines.
- Salesforce platform tooling: CLI utilities, deployment frameworks, environment management.
- API tools such as Postman for testing and debugging integrations.
- Monitoring/observability tools for logs, metrics, and performance debugging.
- Code quality tools such as linters, static analysis (e.g., Sonar), and security scanners.
Familiarity with Agile delivery practices, including sprint planning, estimation, backlog refinement, demos, retrospectives and cross-disciplinary collaboration.
Experience using AI-assisted development tools responsibly to accelerate research, prototyping, debugging, documentation or code quality improvements.
We believe technical excellence works best paired with strong human skills. In this role, you’ll succeed if you bring:
- Adaptability and resilience across dynamic and fast-paced projects.
- A growth mindset and self-awareness that fuel continuous learning.
- Clear and empathetic communication with both technical and nontechnical teams.
- Organization and time management that help you lead yourself and support others.
- Creativity and innovation when tackling technical challenges.
- Strong analytical thinking and decision-making capabilities.
- A collaborative spirit and willingness to educate and uplift others.
At Marcus Thomas, our values shape how we work with each other and with our clients.
We contribute to the growth of our agency, our industry and our communities.
We show up, keep our word, and take ownership of our work and results.
We lead with empathy, listen actively and value every voice.
We stay curious, ask questions and bring new ideas to the table.
We respect and celebrate different perspectives because they make the work stronger.
We bring energy, creativity and joy into everything we do.
- Eligible for Monthly Recognition Awards.
- Kentico & Salesforce Certification exams paid for by Marcus Thomas.
- Monetary bonus for earning strategic certifications and accreditations.
- $20/month toward home internet/connectivity (the equivalent in local currency)
- Health and Wellness: You will be reimbursed up to $200 annually (the equivalent in local currency), per eligible staff member, for costs associated with health and wellness, including, but not limited to, gym memberships, psychology sessions, fitness watches and apps, fitness/soccer/yoga equipment and gear, and running shoes.
- Paid, flexible time off (Sick/Study/Vacation legal system)
- Paid, observed local National Holidays
- Paid, 1 week extra per year as personal time off
- Paid, Paternity leave: 4 weeks of time off
- Annual Diversity & Inclusion Training
- Time for Training / Certification
- English Classes
- Health insurance family pack (ARG: OSDE 310)
- Access to common spaces & events
- Travel opportunities
- Employee anniversary gift: breakfast delivery, except for Milestone anniversaries.
Our hiring process helps us learn about your experience while giving you a clear understanding of the role, team and agency. It typically includes an initial recruiter conversation, a hiring manager interview, a team or leadership interview, and final selection.
We may use AI-assisted tools to help organize and review application materials. These tools may compare résumé information with job qualifications and highlight relevant experience for our recruiting team. Candidates may opt out of AI-assisted résumé screening when applying.
With candidate consent, we may use AI-assisted tools to record and transcribe interviews. Candidates may opt out of recording or transcription at any stage without affecting their consideration.
AI tools don’t make hiring decisions. Our recruiting and hiring teams review candidate information and decide who moves forward.
We believe the best ideas come from teams that reflect the full range of human experience. At Marcus Thomas, we are committed to building a workplace where people from all backgrounds feel seen, valued and set up to do their best work, and to actively creating opportunities for those who have been historically underrepresented in our industry.
We welcome and encourage applications from women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities.
Marcus Thomas is an equal opportunity employer. We welcome applicants of every background and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other status protected by applicable law. We’re glad to provide accommodations during the hiring process
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