Senior Solutions Engineer

Triwill Group; Santiago; Híbrido; CLP 114.723.000 - 172.084.000; Jornada completa

Descripción de la vacante

Hire Hangar is seeking a Senior Solutions Engineer to own the technical customer journey from discovery through POV execution and early production success. You’ll partner with Sales and work directly in customer environments to deliver measurable value quickly and drive adoption.

You'll design deployment architectures across on‑prem, cloud, and hybrid environments, explain trade-offs, and lead end-to-end POV engagements. Remote role with US time zones, plus a video‑based interview process.

Formación

• Experience in a customer-facing technical role (Solutions Engineer, Architect, Sales Engineer, Systems Engineer).
• Strong experience with enterprise infrastructure across on‑prem and cloud/hybrid environments (AWS, Azure, GCP).
• Solid networking and security fundamentals (routing, firewalls, IAM).
• Experience with unstructured data environments and governance considerations.
• Ability to communicate complex technical concepts to both technical and executive audiences.

Responsabilidades

• Lead technical discovery with enterprise customers and translate objectives into scalable architectures.
• Deliver live demos, deep dives, and executive-level presentations.
• Document deployment architectures across on‑prem, cloud, and hybrid setups with trade-offs and rollout strategies.
• Own end-to-end POV engagements including installation, configuration, integration, validation, and outcomes.
• Troubleshoot deployment and performance issues; validate throughput and business impact.

Conocimientos

Customer-facing role

Enterprise infrastructure

Networking fundamentals

Security fundamentals

Unstructured data governance

AI workflows understanding

Remote collaboration

Herramientas

AWS

Azure

GCP

Python

PowerShell

Terraform

Slack

Zoom

Google Workspace

Asana

Descripción del empleo

# Senior Solutions EngineerRemoteChile - SantiagoAll jobsRemote jobs## SkillsAWSAzureGCPPythonPowerShellTerraformNetworkingSecurityIAMUnstructured DataGovernanceCompliance## DescriptionJoin Hire Hangar and work with fast-growing global companies while building a long-term career.Job Title: Senior Solutions EngineerLocation: RemoteTime Zone: US Time Zones (EST–PST)Role OverviewWe are seeking a customer-facing Senior Solutions Engineer to own the technical customer journey—from discovery and solution design through hands-on proof-of-value (POV) execution and early production success. This role sits at the intersection of enterprise infrastructure (on-prem, cloud, hybrid), unstructured data at scale, AI readiness, and governance/compliance. You will partner closely with Sales and work directly within customer environments to deliver measurable value quickly and drive production adoption.Key Responsibilities- Lead technical discovery with enterprise customers; translate business objectives (AI readiness, governance, compliance, cost/risk) into scalable solution architectures- Deliver live demos, technical deep dives, and executive-level presentations tailored to diverse stakeholders- Design and document deployment architectures across on-prem, cloud, and hybrid environments, outlining trade-offs and phased rollout strategies- Own end-to-end proof-of-value engagements, including installation, configuration, integration, validation, and outcome measurement- Troubleshoot deployment and performance issues; validate throughput, accuracy, and measurable business impact- Drive transition from POV to production through documentation, knowledge transfer, and expansion planning- Act as the technical voice of the customer, providing structured feedback to Product and Engineering teamsRequired Qualifications- Experience in a customer-facing technical role (Solutions Engineer, Solutions Architect, Sales Engineer, Systems Engineer) within Tech, SaaS, or AI environments- Strong experience with enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP)- Solid foundation in networking and security fundamentals, including routing, firewalls, access controls, and IAM concepts- Experience working with unstructured data environments (file systems, storage platforms, access models, governance considerations)- Ability to communicate complex technical concepts clearly to both technical teams and executive-level stakeholders- Working knowledge of AI concepts and practical familiarity with AI workflows, data preparation, and governance consideration.- Prior remote work experience and fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar). Candidates must have ideally worked with US or UK-based companies—applications without this experience will not be considered.Preferred Qualifications- Exposure to scripting or automation (Python, PowerShell) and/or Infrastructure as Code (Terraform or similar)- Familiarity with data classification, metadata/content-based analysis, and large-scale scanning or analytics workflowsTools & Technology- Cloud: AWS, Azure, GCP- Enterprise Infrastructure: On-prem storage systems, file servers, hybrid architectures- Security & IAM: Access controls, identity models, governance frameworks- Automation: Python, PowerShell, Terraform- Collaboration: Slack, Zoom, Google Workspace, Asana (or similar)Please NOTEIt is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.