Senior SAP Basis & Cloud Engineer — Remote

Importante empresa del sector; Santiago; On-site; CLP 40,000,000 - 70,000,000; Full time

Benefits offered by this job

Compensation Fund benefits

Mutual de Seguridad benefits

Job summary

Importante empresa del sector in Santiago, Chile is seeking a Digital Customer Engagement Senior – SAP BASIS / Cloud to lead cloud operations and SAP landscape management for clients worldwide.

The role focuses on SAP Basis administration, HANA migrations, S/4HANA deployments, and collaboration with SAP Enterprise Cloud Services teams to ensure service delivery, incident resolution, and customer satisfaction in a remote work setup.

Qualifications

• Bachelor's degree in Engineering or a related field.
• Minimum 6 years of experience in SAP consulting or technical SAP administration.
• Strong experience in SAP Basis Administration.
• Experience with SAP HANA Database migrations and upgrades.
• Experience with SAP S/4HANA.
• Experience working with Amazon Web Services (AWS).
• Knowledge of Cloud architecture and IT infrastructure.
• Advanced English, both written and spoken.
• Experience in direct customer interaction and technical project management.

Responsibilities

• Manage the technical relationship with customers and ensure compliance with contracted services.
• Coordinate solution delivery together with SAP Enterprise Cloud Services teams.
• Administer SAP Basis platforms and participate in SAP HANA migrations and upgrades.
• Manage infrastructure improvements for Cloud customers.
• Lead incident resolution and escalation processes.
• Collaborate with international and multidisciplinary teams.
• Ensure high levels of customer satisfaction and compliance with SLAs.
• Support technical projects throughout their implementation and operational lifecycle.

Skills

Customer interaction

Project management

Cloud awareness

Stakeholder management

Education

Bachelor's degree in Engineering

Tools

SAP BASIS Administration

SAP HANA migrations

SAP S/4HANA

AWS

Cloud architecture

IT infrastructure

Cloud platforms (AWS/Azure/GCP)

Job description

Importante empresa del sector in Santiago, Chile is seeking a Digital Customer Engagement Senior – SAP BASIS / Cloud to lead cloud operations and SAP landscape management for clients worldwide.

The role focuses on SAP Basis administration, HANA migrations, S/4HANA deployments, and collaboration with SAP Enterprise Cloud Services teams to ensure service delivery, incident resolution, and customer satisfaction in a remote work setup.