Sales Representative

CL01 (FCRS = CL001) Novartis Chile S.A.; Santiago; Presencial; CLP 1.800.000 - 2.600.000; Jornada completa

Descripción de la vacante

Novartis Chile S.A. is seeking a Sales Representative in Santiago to drive sustainable sales growth by identifying opportunities and executing territory and account plans while building trusted relationships with healthcare professionals and key stakeholders.

You will use CRM tools and data insights to optimize execution, forecast activity, and collaborate with cross-functional teams to meet business objectives in a compliant and ethical manner.

Formación

• Strong scientific foundation and clear communication of complex data.
• Proven ability to build relationships with healthcare professionals and stakeholders.
• Excellent communication, influencing, and customer-engagement skills.
• Results-driven with territory planning and account management capabilities.
• Commitment to ethics, integrity, and regulatory compliance.

Responsabilidades

• Achieve or exceed sales and market-share targets by promoting portfolio and executing territory plans.
• Identify customer needs and translate insights into prioritized account strategies.
• Build trusted partnerships with physicians and healthcare professionals.
• Deliver accurate scientific and commercial product information aligned with Novartis standards.
• Influence clinical and business decisions through data-driven interactions.
• Plan and manage territory coverage across Santiago.
• Maintain accurate CRM data and leverage insights for forecasting.
• Collaborate with Marketing, Medical, Patient Support Programs, Access, and Sales leadership.

Conocimientos

Commercial Excellence

Conflict Management

Cross-Functional Coordination

Customer Insights

Influencing Skills

Key Account Management

Professional Ethics

Herramientas

CRM tools

Descripción del empleo

Band Level 3 Job Description Summary

Location: Santiago, Chile

The Sales Representative is responsible for delivering sustainable sales growth across the assigned territory by identifying business opportunities, executing territory and account plans, and building trusted, value-based relationships with healthcare professionals and key stakeholders. The role combines customer-centric engagement, scientific and commercial communication, disciplined use of CRM and data insights, and close cross-functional collaboration, while ensuring every activity is conducted in full alignment with company policies, industry regulations, and the highest standards of ethics, integrity, and compliance. This role is based in Santiago, Chile. Novartis is unable to offer relocation support for this role.

Job Description Key responsibilities

Achieve or exceed sales and market-share targets by effectively promoting the portfolio and executing territory and account plans that maximize business potential.

Identify customer needs, market opportunities, competitive dynamics, and risks, translating insights into prioritized account strategies and a strong, healthy pipeline.

Build and sustain trusted partnerships with physicians, healthcare professionals, and other key stakeholders through value-based, customer-centric engagement.

Deliver accurate, high-quality scientific and commercial product information, clearly communicating key messages and differentiating the portfolio in line with Novartis standards.

Influence clinical and business decisions ethically through data-driven interactions that support customer needs and a positive customer experience.

Plan and manage territory coverage effectively across Santiago.

Maintain accurate customer and activity records, use CRM tools consistently, and leverage data insights to identify opportunities, optimize execution, and support reliable forecasting.

Collaborate closely with Marketing, Medical, Patient Support Programs, Access, Sales leadership, and other internal partners to deliver coordinated business objectives.

Execute all commercial activities with excellence and in full compliance with company policies, industry regulations, ethical standards, and applicable requirements.

Essential Requirements

Relevant academic degree and experience in specialty care within the pharmaceutical industry; strong scientific foundation and clear communication of complex data; proficiency in the language(s) required for the territory.

Proven ability to build strong interpersonal relationships and trusted partnerships with healthcare professionals and key stakeholders.

Strong communication, influencing, customer-engagement, and relationship-building capabilities.

Results-driven mindset with solid territory planning, strategic organization, pipeline development, and account management skills.

Unwavering commitment to ethics, integrity, compliance, and the regulatory requirements governing customer interactions.

Ability to use CRM tools and data-driven insights to assess market trends, customer needs, and competitive landscapes and translate them into effective business strategies.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics.

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people's lives.