Remote Regional MedTech – MI-SPECT Support

Siemens Healthineers; Santiago; Presencial; CLP 69.096.000 - 95.002.000; Jornada completa

Descripción de la vacante

Siemens Healthineers is seeking a qualified Field Service Engineer to support MI SPECT equipment across customer sites. You will provide technical guidance, perform remote diagnostics, and develop action plans for complex incidents to keep systems running.

English and Spanish fluency are required, along with 10% travel and on-site shifts. Ideal candidates have an Associate degree in Electronics or Biomed Engineering and at least 10 years of repair experience with MI SPECT.

Formación

• Associates degree or vocational training in Electronics or Biomed Engineering.
• Technical proficiency in repair of Siemens MI SPECT equipment.
• Firm knowledge of DICOM, networking, computer use of Microsoft products.
• Travel required for customer meetings and technical repair 10%
• English & Spanish speaking a must.

Responsabilidades

• Technical guidance and documentation of customer and Field Service Engineer calls placed with the Uptime Service Center
• Remote diagnostic evaluations of MI-SPECT and equipment
• Identify problems and provide action plans for highly complex problems and incidents to aid field representative in finding solution
• Preempt potential problems and provide effective solutions
• Seek assistance from internal partners for issues that reach beyond assigned product area
• Work with minimal direction from management
• Independently identify issues or problems perform research, develop, deploy and delegate corrective actions
• Mentor and provide technical operational leadership to TST 1, TST 2, TST 3.
• Contribute to the dissemination of product knowledge
• Provide support to the Operations Manager in the development and implementation of research designed to collect and report product or site-specific information
• Proficient skills in typing and Outlook, Excel, Word and other job critical applications
• Drive individual KPIs and Onsite to Online strategy to meet the needs of the customer/business
• Creates an open, supportive environment consistent with the culture of Service Based Leadership
• Must be willing to be on call and work rotating weekends/holidays
• This is a 1st shift position

Conocimientos

MI SPECT repair

DICOM

Networking

MS Office

Bilingual EN/ES

Educación

Associate degree or vocational training in Electronics or Biomed Engineering

Herramientas

SAP

Descripción del empleo

Siemens Healthineers is seeking a qualified Field Service Engineer to support MI SPECT equipment across customer sites. You will provide technical guidance, perform remote diagnostics, and develop action plans for complex incidents to keep systems running.

English and Spanish fluency are required, along with 10% travel and on-site shifts. Ideal candidates have an Associate degree in Electronics or Biomed Engineering and at least 10 years of repair experience with MI SPECT.