Remote Luxury Travel Experience Specialist

manatal-264; Viña del Mar; A distancia; CLP 12.000.000 - 18.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible schedule

Career development

Travel-related perks

Training provided

Descripción de la vacante

Prestige Travel Agency by Mich offers a fully remote Travel Experience Specialist (Luxury & Leisure) role, helping clients plan and manage exceptional experiences with personalized service before, during, and after trips.

You’ll collaborate with clients to tailor itineraries, coordinate bookings, and ensure smooth travel, while communicating essential details and maintaining meticulous records with strong attention to detail.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication skills

Customer service experience

Independent remote work

Organization & attention to detail

Familiar with digital tools

Passion for travel

Descripción del empleo

Prestige Travel Agency by Mich offers a fully remote Travel Experience Specialist (Luxury & Leisure) role, helping clients plan and manage exceptional experiences with personalized service before, during, and after trips.

You’ll collaborate with clients to tailor itineraries, coordinate bookings, and ensure smooth travel, while communicating essential details and maintaining meticulous records with strong attention to detail.