Project Manager

BYD Chile; Santiago; On-site; CLP 9,000,000 - 14,000,000; Full time

Job summary

BYD Chile is seeking an experienced Operations Manager to drive demand planning, inventory control, and logistics collaboration across the Chilean market.

You will oversee stock levels, coordinate with China for orders, and partner with Sales, IT, and Aftersales to strengthen BYD's brand presence while maintaining high quality and cost efficiency. A strong background in automotive operations and supply chain is required.

Qualifications

• 8+ years of experience in the automotive sector.
• Bachelor-level degree in Business Management or Supply Chain.
• Excellent communication and organizational skills.
• Proficient PC user with Excel, Word and PowerPoint.

Responsibilities

• Analyze demand and supply, supervise vehicle stocks and orders to China.
• Keep vehicle inventory and quality within a reasonable range to fulfill Chile orders.
• Minimize logistics damages and file claims promptly with third parties if needed.
• Coordinate support for PDl, logistics damages or product defects and upgrades.
• Identify potential risks and take proactive measures to avoid delays or costs.
• Collaborate with Sales, Marketing, IT and Aftersales to promote BYD products in Chile.
• Manage relationships with suppliers and logistics partners, ensuring BYD standards are met.
• Resolve customer complaints quickly to improve satisfaction.
• Promote BYD's vehicle quality control processes and supervise QC documents.
• Develop budgets and analyze KPIs to drive profitability.
• Lead operational strategy and development for the automotive business.
• Perform other duties as assigned by line manager.

Skills

English fluency

Chinese language

MS Excel

MS Word

MS PowerPoint

Supply chain management

Warehouse management

Education

Bachelor's degree in Business Management or Supply Chain

Tools

MS Excel

MS Word

MS PowerPoint

Job description

• 1.Analyzing demand and supply, supervising vehicles stocks, orders to China with strategic planning, organizing regular operation reports and data control.
• 2.Keep vehicle inventory and quality at reasonable range to fulfill the orders of Chile.
• 3.Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.
• 4.Coordinating support for PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
• 5.Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.
• 6.Collaborate closely with sales and marketing, IT, Aftersales departments to promote BYD's products and services and enhance the brand's influence in Chile.
• 7.Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first-class products and services.
• 8.Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.
• 9.Promote BYD's vehicle quality control process, implement training and supervision of quality control documents, especially for stock vehicles.
• 10.Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.
• 11.Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.
• 12.Perform all other duties and tasks as assigned by the line manager.

Required Skills and Qualifications：

• 1.Fluent English language skills, Chinese language is a big plus.
• 2.Bachelor and above in Business management, supply chain.
• 3.At least 8+ years’ experience, preferably in the automotive sector.
• 4.Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.
• 5.Management of supply chain and warehouse storage.