Process & Capabilities Analyst

HP; Santiago; Presencial; CLP 10.800.000 - 16.800.000; Jornada completa

Descripción de la vacante

HP is seeking a Process & Capabilities Analyst to drive strategic improvements in business processes and architectures. You will analyze existing workflows, design integrated capabilities, and collaborate with multiple departments to ensure smooth implementation and alignment with regulatory and strategic goals.

You will monitor KPIs, apply Lean Six Sigma and Agile methods, and mentor juniors while ensuring continuity and compliance across the organization.

Formación

• Four-year or Graduate Degree in Sales, Marketing, Business Administration or related discipline is required.
• Experience in business operations or process improvement is preferred.

Responsabilidades

• Supports the execution of strategic plans for the improvement and optimization of business processes and capabilities across the organization.
• Designs the architecture of key processes and capabilities, ensuring alignment with the business architecture and long-term vision.
• Collaborates with departments to ensure seamless integration of processes across the organization.
• Uses data analytics to identify trends and opportunities for process improvement and cost/revenue enhancement.
• Monitors KPIs and provides insights for improvement.
• Applies standard project management and quality improvement methodologies in process efforts.
• Identifies risks and ensures compliance with regulatory requirements.
• Mentors junior team members to develop their skills.
• Ensures alignment with strategic objectives amid changing business needs.

Conocimientos

Data Analysis

KPIs

Agile Methodology

Change Management

Lean Six Sigma

Six Sigma

Project Management

Business Process

Business Operations

Python

SAP

Supply Chain

Software Development

Workflow Management

Educación

Four-year or Graduate Degree in Sales, Marketing, Business Administration

Herramientas

Python

SAP Applications

Descripción del empleo

Process & Capabilities Analyst

Description -

Job Summary

This role is responsible for executing strategic plans to improve and optimize business processes and capabilities. The role analyzes existing processes and collaborates with various departments to design new architectures and ensuring seamless integration. The role monitors performance metrics, identifies opportunities for improvement, and ensures alignment with strategic objectives and regulatory compliance.

Responsibilities

• Supports the execution of strategic plans for the improvement and optimization of business processes and capabilities across the organization.
• Designs the architecture of key processes and capabilities, ensuring that they are aligned with the overall business architecture and long-term vision.
• Collaborates with various departments and business units to ensure that processes and capabilities are integrated seamlessly into the broader organization.
• Utilizes data analytics and modeling techniques to identify trends, patterns, and opportunities for process improvement, cost reduction, and revenue enhancement.
• Monitors performance metrics and KPIs for processes and capabilities and provides insights for improvement.
• Utilizes standard project management and quality improvement methodologies in process improvement approaches.
• Identifies risks associated with process changes and capabilities, ensuring business continuity and compliance with regulatory requirements.
• Provides guidance and mentorship to junior team members, helping them develop their skills and expertise.
• Ensures that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Certified Sales Operations Professional (CSOP)

Knowledge & Skills

• Accounting
• Agile Methodology
• Auditing
• Business Operations
• Business Process
• Business Requirements
• Change Management
• Continuous Improvement Process
• Data Analysis
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Lean Six Sigma
• Process Improvement
• Project Management
• Python
• SAP Applications
• Six Sigma Methodology
• Supply Chain
• Software Development
• Workflow Management

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Chile)

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