Prestige Beauty Counter Leader & Growth Coach

ELC Beauty LLC; Santiago; Presencial; CLP 6.696.000 - 10.044.000; Jornada completa

Descripción de la vacante

ELC Beauty LLC is seeking a dynamic Counter Manager to lead and develop our Sales Associates, driving sales, customer service and operations. You will shape the store's business plan, recruit and retain customers, and lead in-store events with a focus on building strong customer relationships and a high-performing team.

You should bring proven leadership, coaching and business management skills from a fast-paced retail environment, with a passion for coaching others and delivering exceptional

Formación

• Retail leadership experience in a fast-paced setting.
• Ability to coach and develop a sales team.
• Strong customer service and relationship management skills.
• Proven track record of meeting objectives and standards.
• Experience in strategic planning and execution.

Responsabilidades

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Accountable for creating and executing an agile store business plan.
• Recruit and retain customers through strategic events and CRM initiatives.
• Direct front-line marketing and in-store activities to drive performance.
• Build and maintain an effective informal network within the store and with stakeholders.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Customer service

People leadership

Goal orientation

Strategic thinking

Coaching

Team development

Accountability

Network building

Attention to detail

Autonomy

Proactiveness

Discretion

Educación

Retail sales leadership experience

Herramientas

Microsoft Excel

Email systems

Descripción del empleo

ELC Beauty LLC is seeking a dynamic Counter Manager to lead and develop our Sales Associates, driving sales, customer service and operations. You will shape the store's business plan, recruit and retain customers, and lead in-store events with a focus on building strong customer relationships and a high-performing team.

You should bring proven leadership, coaching and business management skills from a fast-paced retail environment, with a passion for coaching others and delivering exceptional