Microsoft Dynamics 365 Admin - Remote

YO AI Labs; Valparaíso; A distancia; CLP 57.692.000 - 96.154.000; Jornada completa

Descripción de la vacante

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to support a remote customer project focused on operational excellence across CRM and revenue systems. You’ll apply CRM expertise to evaluate SaaS operations, fix data issues, and define governance for complex business workflows.

The role covers auditing CRM/integrated systems, leading CRM initiatives, and documenting changes.

Formación

• 4–6 years hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with two revenue/operational systems such as billing, CPQ, ticketing.
• Working knowledge of SQL, APIs, data models and cross-system reconciliation.
• Experience in SaaS environments and excellent English communication.

Responsabilidades

• Audit CRM and integrated revenue systems for inconsistencies and duplications.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing, and related tools.
• Provide insights on CRM optimization, system design, and governance.

Conocimientos

Salesforce

HubSpot

CRM administration

Data governance

SQL

APIs

Herramientas

Salesforce

HubSpot

Microsoft Dynamics 365

Descripción del empleo

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.