Merchant Payments Operations Lead

Pluxee Chile S.A.

Santiago

Ibrido

CLP 66.960.000 - 100.440.000

Tempo pieno

9 giorni fa

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Descrizione del lavoro

Pluxee Chile S.A. is seeking a Local Operations Manager to oversee payment and means-of-payment activities within Chile. You will coordinate production, logistics, and governance, ensuring continuity, service quality, and compliance.

The role interfaces with Global Payment teams, regional leadership, and local stakeholders to drive operational excellence. Ideal candidates bring 5+ years in payment/operations, strong coordination skills, and proficiency with Microsoft 365.

Competenze

  • Bachelor’s degree in Business Administration, Operations Management, Finance, Supply Chain, Technology, or related field.
  • 5+ years of experience in payment operations, operational management, production coordination, logistics operations, or financial services operations.
  • Experience coordinating vendors and operational partners in payment or regulated environments.
  • Strong understanding of payment operational processes, production coordination, and governance.
  • Proficiency in organizing, coordinating, and managing stakeholders.

Mansioni

  • Local operational management of payment products within the country.
  • Ensure continuity and service quality across production, fulfillment, distribution, and settlement support.
  • Coordinate operations for digital and physical cards, vouchers, and related services.
  • Monitor KPIs, incidents, SLAs, and process efficiency.
  • Coordinate with Compliance, Finance, Risk, Fraud, Security, and Internal Control teams.
  • Support audits, remediation plans, and risk mitigation activities.
  • Collaborate with cross-functional teams across Payment, Product, Technology, and Operations.

Conoscenze

Payment operations
Production coordination
Operational governance
KPI tracking
Incident management
Stakeholder management
Microsoft 365

Formazione

Bachelor's degree in Business Administration or related field

Strumenti

Microsoft 365

Descrizione del lavoro

Pluxee Chile S.A. is seeking a Local Operations Manager to oversee payment and means-of-payment activities within Chile. You will coordinate production, logistics, and governance, ensuring continuity, service quality, and compliance.

The role interfaces with Global Payment teams, regional leadership, and local stakeholders to drive operational excellence. Ideal candidates bring 5+ years in payment/operations, strong coordination skills, and proficiency with Microsoft 365.

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