Lead Experience Designer (Checkout, Payments, Figma)

Equals-True; Vitacura; Presencial; CLP 84.428.000 - 140.713.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

USD salary paid through platform

Paid company holidays

Medical, safety, and wellness benefits

Technology benefits

Business English classes

Remote-first environment

Descripción de la vacante

EQUALS TRUE is seeking a Lead Experience Designer to own end-to-end design across booking, checkout, cancellations, alterations, and post-purchase experiences for a remote-first LATAM project. You will simplify high-stakes flows, bring clarity to complex financial and policy journeys, and partner with Product, Engineering, Data Science, Research, and Writing from problem definition through launch.

The ideal candidate has 7+ years of product or experience design with staff-level ownership, a

Formación

• 7+ years of product or experience design with staff or lead-level ownership.
• Exceptional visual and interaction design craft demonstrated in a strong portfolio.
• Experience designing complex consumer-facing and transactional experiences.
• Strong systems thinking for scalable, cross-platform product experiences.
• Ability to navigate ambiguity, set vision and strategy for large-scale products.
• Experience owning 0-to-1 products or major redesigns and leading others.
• AI prototyping experience with storytelling and cross-functional communication.

Responsabilidades

• Own end-to-end design across booking, checkout, cancellations, alterations, and post-purchase experiences.
• Simplify high-stakes transactional journeys with clarity and trust.
• Lead complex initiatives across checkout simplification and scalable flows.
• Design cohesive experiences across products, services, platforms, and devices.
• Partner with Product, Engineering, Data Science, Research, and Writing from problem definition through launch.
• Navigate ambiguity, set vision, and influence leadership through storytelling.
• Apply AI-powered prototyping to accelerate exploration and provide design leadership.

Conocimientos

Experience design leadership

Staff/Lead ownership

Visual & interaction craft

AI prototyping

Storytelling

Stakeholder management

Cross-functional communication

Descripción del empleo

REMOTE FIRST, INCLUSIVE ALWAYS.

EQUALS TRUE started when a type design geek and a talent nerd decided to create real change in the technology industry workforce. Together, they built the first-in-industry authentic talent partner to help organizations build cultures and scale internationally with the best talent in the Americas.

We are the only organization in Latin America that was founded with a commitment to be inclusive, treat individuals fairly, pay them equally, and provide them with a great professional experience each day. From day one, EQUALS TRUE has been committed to inclusive hiring, wage equality, and delivering an exceptional professional experience. These values ground our business model and daily practices.

We’re different, awkward, techie, weird in all the right ways, and we work only with great people. If you’re looking for a remote-first career aligned with a true social mission and with companies that share your values, then let’s talk about ourLead Experience Designerrole today. Here’s what you need to know about this position:

Location: Remote, LATAM
Engagement Type: Full-Time (6-month project)

The Work (What you’ll be doing & Your Impact)

• Own end-to-end design across booking, checkout, cancellations, alterations, and post-purchase experiences.
• Simplify high-stakes transactional journeys, bringing clarity, trust, and confidence to complex financial, policy, and user flows.
• Lead complex initiatives across checkout simplification, policy merchandising, and scalable flows for users changing existing transactions or reservations.
• Design cohesive experiences across products, services, platforms, and devices while maintaining an exceptional bar for visual and interaction craft.
• Partner with Product, Engineering, Data Science, Research, and Writing from early problem definition through execution and launch.
• Navigate ambiguity autonomously, set clear design vision, and influence leadership and cross-functional decisions through strong storytelling.
• Use AI-powered prototyping to accelerate exploration while providing indirect design leadership, mentorship, and thoughtful project scoping across teams.

Needed Expertise (What you need to succeed in the role)

• 7+ years of product or experience design experience with Staff or Lead-level scope and ownership.
• Exceptional visual and interaction design craft, demonstrated through a highly refined portfolio.
• Experience designing complex consumer-facing and transactional experiences and simplifying financial or policy-heavy information.
• Strong systems thinking and experience designing scalable, cross-platform product experiences.
• Proven ability to navigate ambiguity, quickly build context, and autonomously set vision and strategy for large-scale or global products.
• Experience owning 0-to-1 products or major redesigns and defining design direction for others.
• Sophisticated AI prototyping experience, combined with strong storytelling, executive stakeholder management, and cross-functional communication skills.

Not Required But Nice To Have Expertise (What would be great for you to have)

• Experience designing checkout, booking, payments, cancellations, or post-purchase journeys.

Our Benefits & Perks

• We pay in USD through our platform that allows you to convert, allocate and disburse your salary as you want and into almost any currency that you choose
• Paid company holidays
• Medical, safety, and wellness benefits
• Technology benefits
• Business English language classes
• …and more perks being added each quarter

EQUALS TRUE is open to all qualified candidates. We never evaluate qualified people on anything other than their skills, work history, training, and ability to do the job. We respect the right of people to live the life they want without judgement. So we practice wage equality, create a culture of belonging, insist upon respect for all our people, make every effort to accommodate all disabilities, and work only with companies that share our values. We are proud to be a global equal opportunity employer. And as such we never discriminate based on race, religion, color, national origin, disability, sexual orientation, gender, gender identity, status as a veteran, or any other protected status. We also consider qualified applicants with non-violent and non-financial related criminal histories.

Additionally, EQUALS TRUE is committed to providing reasonable accommodations for candidates with disabilities throughout our hiring processes. If you need any assistance or accommodations due to a disability, please let us know.

https://equalstrue.tech/