IT Support Microsoft Dynamics 365 BC

Randstad Chile; Santiago; Presencial; CLP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Randstad Chile is seeking a Bilingual IT Support Specialist for an on-site role in Quilicura, Chile. The position covers Level 1/2 help desk support, local network configuration, and IT security, with remote collaboration with the IT team in Italy.

Travel to LATAM offices may be required. Requirements include at least 1 year in IT support, mandatory BC ERP experience, strong Windows and network knowledge, advanced English (C1), and VPN expertise.

Formación

• 1 year of experience in IT support, help desk, or network administration roles.
• Proven experience with Microsoft Business Central (BC) ERP (Mandatory).
• Strong knowledge of Windows OS, LAN/WAN networks, IT security tools, and Microsoft 365.
• Advanced English (C1) level with strong communication skills (Mandatory).
• Hands-on experience with VPN connections (Mandatory).
• Experience in L1 and L2 Technical Support (Mandatory).

Responsabilidades

• Provide Level 1 and Level 2 help desk support to local users (hardware, software, accounts, and corporate applications).
• Configure, monitor, and maintain local networks and VPN connections.
• Ensure IT security by implementing the group's cybersecurity policies and systems.
• Collaborate with the IT team in Italy, reporting issues and proposing technical solutions.
• Travel to branch offices for on-site technical interventions or to other LATAM group locations.

Conocimientos

Level 1/2 Support

VPN Configuration

Windows OS

LAN/WAN Networks

Microsoft 365

BC ERP (MS Dynamics)

IT Security Tools

English (C1)

Descripción del empleo

At Randstad Chile, we are looking for a Bilingual IT Support Specialist for our client in the technology sector. This is an on-site position located in Quilicura.

Responsibilities

You will be responsible for technical user support, local network configuration, and IT security, collaborating remotely with the IT team in Italy.

• Provide Level 1 and Level 2 help desk support to local users (hardware, software, accounts, and corporate applications).
• Configure, monitor, and maintain local networks and VPN connections.
• Ensure IT security by implementing the group's cybersecurity policies and systems.
• Collaborate with the IT team in Italy, reporting issues and proposing technical solutions.
• Travel to branch offices for on-site technical interventions or to other LATAM group locations.

Requirements

• Minimum of 1 year of experience in IT support, help desk, or network administration roles.
• Proven experience with Microsoft Business Central (BC) ERP (Mandatory).
• Solid knowledge of Windows operating systems, LAN/WAN networks, IT security tools, and Microsoft 365.
• Advanced English (C1 level) with strong communication skills (Mandatory).
• Hands-on experience with VPN connections (Mandatory).
• Experience in L1 and L2 Technical Support (Mandatory).