Deployment Engineer

TLD; Santiago; Presencial; CLP 37.002.775 - 55.504.162; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Working on cutting-edge technology

Young and motivated team

Travel costs covered by the company

Descripción de la vacante

TLD is seeking a Field Service Engineer based in Santiago, Chile to drive deployment and maintenance of autonomous vehicles. In this role, you will coordinate the entry into service of our autonomous vehicle fleet, perform maintenance interventions, and provide training sessions. Strong technical skills and a passion for innovative technology are essential for success.

You will be part of a motivated team, working closely with major international clients and contributing to the future of transportation solutions.

Formación

• At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries.
• Possess a valid driver's license.
• Clean background check.

Responsabilidades

• Coordinating and performing the deployment of autonomous vehicles.
• Managing the vehicle’s commissioning process.
• Performing mechanical and electrical maintenance interventions.
• Delivering training sessions to customers.
• Providing remote assistance to customers.

Conocimientos

Automotive maintenance knowledge

Robotic system knowledge

CanBus technology

Electrical systems knowledge

Hydraulic systems knowledge

Educación

Technician/Bachelor Degree in Automotive, Robotic or similar field

Descripción del empleo

As the leader of autonomous vehicle solutions in industry and aviation, TractEasy is successfully growing its business in the South America region. To match the needs for deployment, maintenance, support and training, we are looking for a skilled Field Service Engineer based in Santiago, Chile. As experts on our autonomous vehicle solutions, our Field Service Engineers are either based at a client site or frequently travelling to other customer sites and help grow and scale our business with their skills and knowledge.

Mission

As part of the global Field Services team, you as a Field Service Engineer will be responsible for deploying and maintaining a fleet of vehicles in South America. You will be the first Engineer based in this location with additional employees joining the regional team as the company grows.

You are TractEasy’s face to our customers, keeping our autonomous vehicles in operations and our customer satisfaction at the highest levels. You will be leveraging your skills on-site, via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions.

You therefore are a key part of TractEasy’s future success by driving the continuous improvement of our processes and best practices, based on the knowledge and experience you’ll gain.

Activities

Your Responsibilities Will Include

• Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
• Managing the vehicle’s commissioning process, validating the vehicle setup, its deployment and the product support / improvement with your hands‑on feedback
• Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
• Hands‑on installation and configuration of autonomous hardware and software components as needed
• Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of TractEasy’s autonomous vehicles
• Providing remote assistance to our customers through our support system
• Participating, along with the Project Manager, on the on‑road authorization processes, by performing tests and delivering documentation to the relevant authorities / regulatory bodies
• Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
• Participating in the continuous improvement of our autonomous vehicle solutions – from deployment to maintenance to best practices in operations

Position details / perks

• Building the future: Working on cutting‑edge technology, driving the future of autonomous vehicle solutions in industry and aviation as the market leader
• Team: Working with a young, and highly motivated team of experts – building a career while learning from the best with a great culture, regular team‑events, learning and development activities
• Our customers: Major international industry leaders trusting in TractEasy’s solutions
• Network: Strong international network with TractEasy / TLD / EasyMile offices in major locations around the world
• Location: Santiago, Chile
• Travel: Travel costs are covered by the company. The Field Service Engineer for this position will be primarily based in Santiago, Chile, with occasional travel to the Denver office or other client sites across South / North America

Profile

There is no typical profile at TractEasy, we all come from different backgrounds and that is what makes us strong! Don’t hesitate to apply if you are motivated and interested by innovative transportation and technologies.

Requirements

• Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
• At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries.
• Possess a valid drivers license
• Clean background check

Technical Skills

• Automotive, robotic or similar field maintenance knowledge
• Appetite for cutting‑edge automation technology
• Basic knowledge of CanBus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus

Soft Skills

• Good presentation and communication skills
• Proactive with a strong customer and team focus, as well as a passion for service excellence
• Able to work independently
• Self‑starter with strong capability to interact and work in a multinational environment
• Strong technical acumen and problem‑solving skills, with the ability to adapt to a dynamic and fast‑paced environment

Languages Skills

• Business fluent (written and spoken) English
• Native / business fluent (written and spoken) Spanish