Delivery Consultant - Databases

International Business Machines Corporation; Santiago; On-site; CLP 12,000,000 - 18,000,000; Full time

Job summary

IBM Technology Expert Labs seeks a Delivery Consultant to work with clients and partners to design, deliver, and optimize IBM Technology solutions. You will apply technical expertise and strong communication to solve business challenges and drive value.

The role emphasizes ownership, problem solving, and collaboration across engineers, clients, and IBM teams, with a focus on delivering world-class services and rapid value realization.

Qualifications

• Excellent trouble-shooting skills and the ability to identify root causes clearly.
• Willingness to take ownership and deliver on goals with a quality mindset.
• Strong experience with design, implementation, and support of databases (SQL/NoSQL), data warehouse, and enterprise content management.

Responsibilities

• Design, deliver, and optimize IBM Technology solutions for clients and partners.
• Apply technical expertise and consultative skills to achieve client goals.
• Lead agile planning and execution, including asset provisioning, testing, and production migration.

Job description

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co‑creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world‑class delivery while leveraging your consultative skills such as problem‑solving issue‑ / hypothesis‑based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win‑win outcome, a 'day‑in‑the‑life' of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self‑Motivated Problem Solver: Demonstrating a natural bias towards self‑motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.

Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required technical and professional expertise

• Excellent trouble‑shooting skills, with the ability to quickly identify and document the root cause of issues and effectively communicate and manage possible resolution.
• Willingness to take ownership and accountability to execute and deliver on goals, strong commitment to high quality standards.
• Proven ability in Design, Implementation and Support of Databases (SQL and NoSQL), Data Warehouse, Business Automation Process, Enterprise Content Management, among others.
• Knowledge of Data Science and Machine Learning model development and deployment.
• Proficiency with Web Services (REST/SOAP) and API integration.
• Experience with Containerization technologies (Docker, Kubernetes or Openshift).
• Solid background in Cloud Native Development on public cloud platforms (Serverless Functions, Cloud applications).
• Expertise in JavaScript/Typescript, Java and/or Python for software development (Ideally NodeJS).
• Knowledge of front‑end frameworks (e.g., React, Vue.js).
• Strong communication skills for collaborating with cross‑functional teams and clients.
• Fluent written and oral English communication.

Preferred technical and professional experience

• Experience with Analytics and Business Intelligence tools.
• Experience with Generative AI models and concepts

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.