Corporate Communications Channels Specialist - Marketing

Signant Health; Santiago; Presencial; CLP 10.044.000 - 16.740.000; Jornada completa

Descripción de la vacante

Signant Health is seeking a Corporate Communications Channels Specialist to create and distribute internal and external communications. You will manage contact databases, generate analytics, and collaborate with leaders to improve channel performance across global sites.

The role involves planning and delivering communications, updating Navigator pages, and coordinating across time zones to support business priorities and stakeholder needs.

Formación

• Bachelor’s degree in Communications, Journalism or Marketing or equivalent work experience.
• Minimum of three years in corporate/marketing communications.
• Experience owning CRM and contact databases; accuracy is essential.
• Ability to influence and communicate effectively with all organizational levels.
• Experience delivering communications to large audiences (10,000+).
• Proficiency in Microsoft Office, SharePoint and external CRM/comms platforms.
• Excellent writing, editing and proofreading skills; strong time management.
• Able to juggle priorities across multiple time zones in a matrixed organization.

Responsabilidades

• Plan, write, edit and deliver content through approved internal and external channels.
• Lead planning, production and distribution of regular site communications; incorporate user feedback.
• Maintain and update Navigator pages and contact databases.
• Manage the communications calendar for internal and external comms.
• Provide regular analytics on channel performance and recommend improvements.
• Collaborate with SMEs and leaders to align communications with business priorities.

Conocimientos

Writing & editing

Stakeholder management

CRM experience

SharePoint

AI tool usage

Time management

Multi time-zone collaboration

Educación

Bachelor’s degree in Communications, Journalism or Marketing

Herramientas

SharePoint

CRM platforms

Marketing automation platforms

Descripción del empleo

Corporate Communications Channels Specialist - Marketing

Job Description

Posted Friday, August 28, 2026 at 4:00 AM

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting‑edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

Reporting to the Executive Director, Global Communications, the Corporate Communications Channels Specialist is primarily responsible for the creation and distribution of internal and external communications to team members, customers and other external stakeholders. They are also responsible for creating and maintaining suitable contact databases and producing analytics that report on channel performance.

This person develops positive, collaborative relationships with functional leaders and SMEs as well as the rest of the Corporate Communications team to develop and deliver communications and improve channels in order to support business priorities and objectives.

KEY ACCOUNTABILITIES:

Function:

• Be an expert resource for the Corporate Communications team on the key channels used to create and distribute communications: ChangeEngine (external SAAS comms platform) and Navigator (internal SharePoint) – supporting colleagues in processing updates and suggesting improvements
• Plan, write, edit and deliver impactful content that supports agreed business priorities and objectives and which is delivered through approved channels both internally and externally
• Lead and manage the planning, production and distribution of regular direct to site communications – working with key stakeholders to understand site user feedback and how Signant product features and roadmap to create comms that respond to that feedback
• Ensure that customer and site communications are sent as per agreed timetable and reflect commitment to flawless execution regarding accuracy, relevance and audience.
• Maintain and own contact databases to ensure that information remains accurate – accessing internal systems as needed to pull contact information and ensure that any updates are flowed through to central database
• Lead the regular updates of content and design of Navigator pages
• Manage communications calendar for internal and external (customer and site) comms
• Provide regular analytic reports to measure effectiveness of communications – making recommendations based on results

Decision Making and Influence:

Apply knowledge and experience to advise Corporate Communications colleagues and other stakeholders on communication approaches and best practice. Advise colleagues on lead times required to support comms distribution timelines and prioritization requirements.

Apply critical thinking skills to provide logical and informed recommendations to the business.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Bachelor’s Degree (ideally in Communications, Journalism or Marketing) or equivalent work-related experience
• Minimum of three years working in a corporate communications or marketing communications role with experience of delivering communications programs
• Experience owning/managing CRM and contact database to ensure that audience details are accurate and up to date
• Experience of supporting senior and SME stakeholders – demonstrate an ability to influence and challenge in order to deliver beneficial outcomes. Ability to communicate effectively with all levels of the organization
• Experience of delivering communications to large audience groups (10,000+)
• Highly proficient in Microsoft Office, Microsoft SharePoint and external marketing CRM/comms delivery platforms
• Excellent writing, editing and proofreading skills. Great time‑management, decision making and organizational skills also essential
• Team oriented person with a “can do” attitude and excellent relationship‑building skills
• Ability to juggle multiple priorities and work to shifting deadlines with urgency and pace
• Ability to utilize Company‑issued and approved Artificial Intelligence (AI) tools to support productivity, efficiency, and quality of work, while maintaining accountability for all AI‑generated outputs
• Experience of working across multiple time zones and geographies in a highly matrixed organization is highly desirable along with experience of being part of a virtual team
• Knowledge of GDPR and data protection

#LI-IM1

Why Signant Health?

At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.

We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.

If you are looking for purpose‑driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.

At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.

Unsolicited resumes submitted by agencies or third‑party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.