Community Manager - LatAm

Sisu Group; Santiago; On-site; CLP 10,044,000 - 14,508,000; Full time

Job summary

Sisu Group is hiring a Community Manager to own and grow our LATAM communities across Meta, Telegram, TikTok and Discord. You will localise content, engage directly with fans, and craft campaigns that drive interaction in the LATAM market.

You will coordinate with designers and video producers, publish posts per content plans, and monitor audience feedback. The role requires native Spanish and strong English, with 2+ years in community management in iGaming or related fields.

Qualifications

• 2+ years in Community Management.
• Native-level Spanish with strong English written/spoken skills.
• Strong copywriting and communication abilities for engaging content.
• Experience creating and managing community campaigns to grow engagement.
• Proactive, independent, take ownership.
• University degree or equivalent experience.

Responsibilities

• Manage communities on Meta, Telegram, TikTok and Discord.
• Publish and localise posts according to content plan.
• Monitor and respond to comments, DMs and mentions promptly.
• Plan and run contests, polls, giveaways to boost daily engagement.
• Collaborate with designers and video producers to ensure on-brand content.
• Track metrics like followers, engagement, reach and share insights with the team.
• Follow LATAM iGaming trends and competitors for new ideas.

Skills

Community management

Social media

Copywriting

Spanish (native)

English

Content localisation

Campaign management

Independent worker

Education

University degree

Tools

Discord

Meta Ads Manager

Job description

Sisu Group is a fast-growing iGaming startup with over 200 team members and offices in Tallinn and Malaga. We are on a mission to redefine the future of iGaming and sports betting by building cutting-edge technology and next-generation player experiences. In 2024, two brands were successfully launched. Backed by €21M in secured funding, the majority of our company is owned by the people building it, our team. Sisu promotes a collaborative, non-corporate culture, offering competitive salaries with stock options to match.
As a Community Manager you’ll be the voice of our brands across social channels, creating and localising content, engaging directly with the community, and coming up with campaigns that get people talking and interacting. This is a hands-on role for someone who understands social communities, knows the LATAM audience, and enjoys being right in the middle of the action.

We're open to candidates across Latin America.

Your Skills and Experience:

• 2+ years of experience in Community Management, with hands‑on experience managing communities across Meta, TikTok and Telegram. Experience with Discord is a plus

• Native‑level Spanish with a strong understanding of regional nuances across Latin America, together with very good written and spoken English

• Strong copywriting and communication skills, with the ability to create engaging content and adapt messaging to different audiences and channels

• Experience creating and managing community campaigns, with a strategic and innovative approach to growing engagement and building communities

• Proactive and positive mindset, with the ability to work independently and take ownership

• University degree or equivalent relevant experience

Bonus Points:

• Understanding of the iGaming, sports betting, esports or online entertainment industries

• Experience working with local influencer networks and creative teams, including designers and video producers

• Experience with Meta Ads Manager or paid social amplification

Your will be responsible for:

• Take care of the day‑to‑day management and growth of our communities across Meta, Telegram, TikTok and Discord

• Prepare, publish and localise posts, stories and other social updates according to the content plan

• Monitor and respond to comments, DMs and mentions in a timely, engaging and authentic way

• Plan and execute contests, polls, giveaways and other interactive campaigns to grow the audience and drive daily engagement

• Collaborate with designers and video producers to make sure content is ready, on‑brand and aligned with the campaign strategy

• Monitor key metrics such as follower growth, engagement and reach, and share insights with the team lead

• Follow local iGaming trends, competitors and social media activity to spot new content ideas, trends and campaign opportunities

Company culture and benefits:

At Sisu Group we believe in creating a positive and inclusive workplace culture where teamwork is the key. We value collaboration, open communication, and treat all team members as equals. We encourage each other to be proactive and take ownership, while also providing the support and resources needed to help them grow and develop even further.

We understand that our employees are our biggest asset, which is why we offer a competitive compensation package that includes stock options, and generous paid time off. We believe that building a great company is about more than just creating a successful product, it’s about building a community of passionate and driven individuals who share a common goal.

If you're looking for a company where you can grow professionally, work with talented and dedicated colleagues, and make a real impact, while sharing our key values of caring, thinking outside the box, taking charge and having a positive mindset, then Sisu Group is the place for you.

Sisu Group follows and is compliant with the General Data Protection Regulation.

Clear police record required, ensuring a commitment to integrity and a safe workplace.