Analista Comercial Senior – Ventas Hosteleras

Mutual De Seguros De Chile; Valparaíso; On-site; CLP 8,000,000 - 12,000,000; Full time

Job summary

Marriott International’s Sheraton in Viña del Mar, Chile is seeking a Sales & Marketing oriented non-management team member. The role focuses on resolving guest issues, processing reservations, and driving revenue through up-selling while maintaining loyalty and brand integrity.

This on-site position supports Sales & Marketing and requires strong guest service skills. The successful candidate will handle guest interactions, assist with office duties, and contribute to a welcoming hotel

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• No supervisory experience required.
• No license or certification needed.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with Sales, Data Administration, and Accounting.
• Use sales techniques to maximize revenue and up-sell while maintaining guest loyalty.
• Process reservations, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into the software during reservations.
• Support Sales & Marketing with general office duties and training/mentoring staff.
• Maintain brand standards and protect company assets.
• Host guests, speak clearly, and prepare written documents.

Education

High school diploma or GED

Job description

Marriott International’s Sheraton in Viña del Mar, Chile is seeking a Sales & Marketing oriented non-management team member. The role focuses on resolving guest issues, processing reservations, and driving revenue through up-selling while maintaining loyalty and brand integrity.

This on-site position supports Sales & Marketing and requires strong guest service skills. The successful candidate will handle guest interactions, assist with office duties, and contribute to a welcoming hotel