Admissions Lead: Enrolment & Student Onboarding

Nord Anglia Education; Providencia; Remote; CLP 44,379,000 - 59,172,000; Full time

Job summary

Nord Anglia Education is seeking an Admissions professional to guide families from enquiry through enrolment, ensuring a positive and seamless experience. You will manage communications, tours and the application process, while aligning with school-brand messaging and group policies.

You will lead with empathy, adapt to diverse families, and collaborate with DAM and MAC teams to optimise lead management, re-enrolment and data accuracy.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years in sales or service delivery.
• Strong cross-cultural and communication skills across diverse nationalities.
• Proven leadership experience managing a team.
• Experience with CRM/IMS systems is preferred.

Responsibilities

• Guide parents and students through admissions to create a positive, straightforward experience.
• Ensure timely responses within 24 hours during working weeks.
• Conduct school tours and facilitate applications and enrolment processes.
• Maintain brand messaging and advocate Nord Anglia benefits to families.
• Collaborate with DAM, MAC and other teams to optimize re-enrolment and data management.

Skills

Sales experience

Customer service

CRM proficiency

Team leadership

Communication skills

Lead management

Education

Bachelor’s degree

Tools

CRM

IMS

Job description

Nord Anglia Education is seeking an Admissions professional to guide families from enquiry through enrolment, ensuring a positive and seamless experience. You will manage communications, tours and the application process, while aligning with school-brand messaging and group policies.

You will lead with empathy, adapt to diverse families, and collaborate with DAM and MAC teams to optimise lead management, re-enrolment and data accuracy.