Transcend GTO-QM, Commercial Quality

Johnson & Johnson Innovative Medicine; Zug; Hybrid; CHF 100,000 - 150,000; Full time

Job summary

Johnson & Johnson Innovative Medicine is seeking a Quality leader to consolidate Commercial Quality processes and support the Global Template under the Transcend program. This hybrid role oversees cross‑market standardization and the development of a unified SAP S/4HANA‑based template.

You will collaborate with global teams, ensure alignment with the future‑state blueprint, drive change management, and contribute to training content and documentation while maintaining high‑quality process

Qualifications

• Experience leading global quality process standardization and rollout.
• Strong ability to drive cross‑functional alignment and governance.
• Familiarity with SAP S/4HANA ERP and global template design.

Responsibilities

• Lead consolidation of Commercial Quality processes and support Global Template development.
• Drive standardization and harmonization of processes across markets.
• Act as Change Champion to facilitate global rollout.
• Develop and steward the Global Template with integrity and consistency.
• Apply global business reasoning to mitigate risks and issues.
• Build processes aligned with future‑state ecosystem architecture.
• Support testing, training design, and documentation updates.
• Document end‑to‑end Commercial Quality processes for knowledge centers.
• Provide insights for training and compliance content.
• Establish standard testing approaches for process validation.

Skills

Quality management

Global standardization

Change management

S/4HANA knowledge

Process documentation

Training support

Tools

SAP S/4HANA

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Quality

Job Sub Function

Digital Quality

Job Category

People Leader

All Job Posting Locations

Schaffhausen, Switzerland, Zug, Switzerland

Job Description

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-089313

Canada- Requisition Number: R-090679

Switzerland - Requisition Number: R-090686

Belgium, Ireland, Netherlands, and Italy - Requisition Number: R-090746

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for an IM Transcend: GTO-QM, Commercial Quality! This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered in Raritan, New Jersey; Malvern, Pennsylvania; Shepherdsville, Kentucky; Somerset, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium; Leiden, Netherlands; Zug or Shaffhausen Switzerland.

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance?

As a member of the Quality Management team, this role will lead the consolidation of Commercial Quality business processes and support the creation of the Global Template aligned with the Transcend Global roadmap rollout.

Key Responsibilities

• Serve as the Innovative Medicine subject matter expert for all Commercial Quality activities to drive global S/4 HANA capability standardization, alignment, and adoption.
• Ensure all Commercial Quality processes and designs align with the Transcend future-state blueprint.
• Act as a Change Champion across Commercial Quality to support global standardization and process harmonization.
• Develop, document, and steward the Global Template, ensuring integrity, consistency, and alignment across all markets.
• Apply strong global and business‑focused reasoning in handling critical issues, business risks, and the development of mitigation strategies.
• Build and optimize business processes aligned with the future‑state Commercial Quality ecosystem architecture and support adoption across regional organizations.
• Support the execution of Business Simulation and User Acceptance Testing, as needed, ensuring deployment team understanding of intended template designs.
• Document and map all end‑to‑end Commercial Quality processes, ensuring high‑quality and up‑to‑date knowledge center content.
• Provide insights and support for training design, compliance documentation, and ongoing process updates.
• Develop and implement standard testing approaches and tools to ensure consistent process validation.
• Support quality