Technical Specialist

Epiq Company; Zürich; Vor Ort; CHF 90.000 - 120.000; Teilzeit

Zusammenfassung

Epiq is seeking an eDiscovery Technical Specialist to join our Zurich team on a 6-month contract with potential extension. You will support project work across the EU, ensure proper data handling, and collaborate with clients and internal teams.

Responsibilities include maintaining chain of custody, exporting deliverables, troubleshooting, and using industry tools like Relativity, Ringtail, and Nuix. Strong communication and IT background required.

Qualifikationen

• You will have direct exposure to clients and must demonstrate exceptional professionalism and outstanding communication skills.
• Bachelor’s degree in information technology or related field, or equivalent experience.
• Strong written and oral communication skills.
• Ability to work in a fast-paced environment both as a team player and independently.
• Ability to handle multiple projects simultaneously from a technical and client facing aspect.

Aufgaben

• Participate in consultation with the client to discuss project specifications, workflow and/or issues.
• Maintain proper chain of custody at all times.
• Export and package deliverables for review platforms or subsequent processing.
• Provide troubleshooting services to clients.
• Develop, enhance and maintain operational processes and procedures for collection and processing of sources.
• Provide daily status reports to Project Managers or client.
• Document actions taken while performing data collection and processing tasks.
• Maintain tracking reports for all data collected and processed.
• Possibly work additional hours to meet obligations.
• Perform data collections using industry standard tools such as Discovery Accelerator, M365 Purview, etc.

Kenntnisse

Communication skills

Teamwork

Analytical thinking

Ausbildung

Bachelor's degree in information technology or related field

Tools

Relativity

Ringtail

Nuix

Jobbeschreibung

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description

Epiq is a global legal process outsourcing (LPO) company servicing law firms and corporations in major markets around the globe. Founded in 1998, Epiq leads the industry in litigation, discovery, court reporting and managed services. We help corporations and law firms of all sizes lower overhead costs, reduce risk, and streamline document and electronic data management—so they can focus on their core business.

We are currently seeking an eDiscovery Technical Specialist to join our dynamic service driven culture in Zurich.

The Technical Specialist role is responsible for providing technical support to eDiscovery projects throughout the EU. Firstly the contract will be for 6 months with the possibility of extension.

Responsibilities and Essential Functions

• Participate in consultation with the client to discuss project specifications, workflow and/or issues
• Maintain proper chain of custody at all times
• Export and package deliverables for review platforms or subsequent processing
• Provide troubleshooting services to clients
• Develop, enhance and maintain operational processes and procedures to ensure a consistent, correct, complete and timely collection and processing of specified sources
• Provide daily status reports to Project Managers or client
• Document actions taken while performing data collection and processing tasks
• Maintain tracking reports for all data collected and processed
• Potentially work additional hours beyond regular schedule to meet customer commitments which may include evenings, weekends and/or holidays
• Perform other litigation support tasks as necessary
• Perform data collections using industry standard tools such as: Discovery Accelerator, M365 Purview etc., (training provided).

Required Characteristics/Qualifications

This is a varied role in which the successful candidate will have the opportunity to learn new skills and specialized technologies in eDiscovery and Computer Forensics. You will have direct exposure to clients and must therefore demonstrate exceptional professionalism and outstanding communication skills. Full training will be provided.

• Fluent level of spoken and written German - advantageous but not required
• Experience in an IT role - advantageous but not required
• Bachelor’s degree in information technology or related field, or equivalent experience
• Strong written and oral communication skills
• Ability to work in a fast-paced environment both as a team player and independently
• Ability to handle multiple projects simultaneously from a technical and client facing aspect
• Strong analytical/critical thinking and problem solving
• Ability to create documentation on complicated tasks to create repeatable processes
• Working knowledge of industry standard litigation support databases/tools, preferably in a hosted environment, e.g. Relativity, Ringtail, Nuix etc., advantageous but not required
• An understanding of the Electronic Discovery Reference Model (EDRM) - advantageous but not required

Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

Build trust-based partnerships

Nurture long-term relationships

Remove collaboration barriers

Celebrate cross-team success

Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

Use storytelling to build buy-in Align communication with organizational goals Guild alignment through strong engagement

Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

Use data to identify improvement opportunities Make informed decisions Align team goals with boarder strategy Empower teams to manage their own goals Translate vision into clear priorities Prepare for disruptions with strong change management

Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

Improve workflows for team efficiency Use clear documentation and expectations Resolve issues quickly using data and feedback

Equal Employment Opportunity

Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject‑matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.