Technical Analyst (Open Banking)

EPAM Systems; Schweiz; Hybrid; CHF 90,000 - 120,000; Full time

Job summary

EPAM Systems in Zurich is seeking a Technical Analyst to act as a subject matter expert for an Open Banking platform in a hybrid working environment. You will blend platform architecture knowledge with strong analytics to translate data into actionable insights and support platform operations and enhancements.

In this role, you will analyze API usage, consent management, authentication, and platform dependencies while collaborating with engineering, operations, support, product and business

Qualifications

• Degree in computer science or a related technical discipline.
• Experience with enterprise platforms and ecosystem interdependencies.
• Ability to understand end-to-end service landscapes and system interactions.
• Strong analytical skills and ability to translate data into actionable insights.
• Experience with Power BI, Tableau or Microsoft Fabric for analytics.
• Fluent English communication to technical and non-technical audiences.

Responsibilities

• Maintain deep functional knowledge of the Open Banking platform and API product specifications.
• Analyze data across platform components and usage to deliver actionable insights and reporting.
• Investigate platform behavior, troubleshoot issues and explain dependencies.
• Create and maintain documentation and reusable knowledge assets.
• Provide domain expertise to support platform enhancements and operations.
• Recommend improvements to platform reliability and efficiency.
• Collaborate with engineering, operations, support, product and business teams.

Skills

Analytical thinking

Cross-functional collaboration

End-to-end service understanding

Root-cause analysis

Data-to-insight storytelling

Communication of complex concepts

Education

Degree in computer science or related technical discipline

Tools

Power BI

Tableau

Microsoft Fabric

Job description

We are looking for a Technical Analyst to serve as a subject matter expert for an Open Banking platform in Zurich, Switzerland in a hybrid working mode. In this role, you will combine deep functional knowledge of platform architecture and API products with analytical thinking and operational insight. You will investigate how platform components interact, translate platform data into actionable insights and support platform operations and enhancement initiatives. Working in an agile environment with AI-enabled capabilities, you will help drive informed decision-making and the successful execution of the platform strategy.

Responsibilities

• Maintain deep functional knowledge of the Open Banking platform, including API product specifications, consent management, transaction signing, authentication and supporting platform capabilities
• Analyse data across platform components, API usage, operational metrics and ecosystem interactions to deliver actionable insights and meaningful reporting
• Investigate platform behaviour, troubleshoot complex technical issues, identify root causes and explain dependencies across platform components
• Create and maintain documentation, guidance and reusable knowledge assets to improve platform understanding and supportability
• Provide domain expertise and impact assessments to support platform enhancements and operational excellence
• Recommend improvements to platform reliability, transparency and efficiency
• Collaborate with engineering, operations, support, product and business teams to clarify platform dependencies and support informed decisions

Requirements

• Degree in computer science or a related technical discipline or equivalent experience in software delivery, platform engineering, systems analysis, solution design or technology operations
• Experience working with enterprise platforms involving interconnected systems, teams, processes, controls and technology dependencies
• Ability to understand end-to-end service landscapes, functional architectures, business processes and system interactions
• Ability to assess impacts and dependencies across platform components
• Strong analytical skills with the ability to combine information from multiple sources, identify patterns and translate findings into recommendations, reporting and decision-support artefacts
• Strong analytical skills to combine information from multiple sources, identify patterns, translate findings into decision-support artefacts, and experience analysing complex technical issues with root-cause investigations in enterprise environments.
• Experience using modern analytics platforms such as Power BI, Tableau or Microsoft Fabric to generate insights
• Ability to communicate complex technical concepts clearly to technical and non-technical audiences and create effective documentation, guidance, reporting and reusable knowledge assets
• Ability to work effectively across engineering, operations, support, product, and business teams while building credibility and driving clarity in complex organizational environments
• Fluent English language knowledge