Technical Account Manager, Biotech AI Platform

Menlo Ventures; Zürich; Hybrid; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits program

Zusammenfassung

A leading biotech company seeks a Technical Account Manager in Zurich to enhance customer experience with its AI platform. This role involves managing key accounts, ensuring successful product adoption, and requires expertise in Benchling and life sciences. You will collaborate with scientists and stakeholders, driving best practices and addressing project needs. The ideal candidate has a life science degree and experience with project management tools. Join a diverse team that values collaboration with flexible hybrid work arrangements.

Qualifikationen

• Hands-on familiarity with Benchling to lead customer-facing engagements.
• Experience in a lab setting to empathize with scientists.
• Autonomous and proactive mindset for high-growth environments.

Aufgaben

• Develop and maintain relationships with customer stakeholders.
• Manage multiple accounts post-go-live with minimal oversight.
• Identify and mitigate potential risks impacting customer success.

Kenntnisse

Active Benchling experience

Project management tools

Strong communication skills

Empathy with scientists

Technical experience with SQL

Ausbildung

BS or MSc in Molecular Biology, Biochemistry, Genetics, Bioengineering

Tools

LucidChart

Smartsheets

Jira

Certinia

Jobbeschreibung

A leading biotech company seeks a Technical Account Manager in Zurich to enhance customer experience with its AI platform. This role involves managing key accounts, ensuring successful product adoption, and requires expertise in Benchling and life sciences. You will collaborate with scientists and stakeholders, driving best practices and addressing project needs. The ideal candidate has a life science degree and experience with project management tools. Join a diverse team that values collaboration with flexible hybrid work arrangements.