System Engineer Customer Solutions

Evatec AG, Japan Branch; Vaud; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

5 weeks holiday

Flexitime & home office

State-of-the-art workplaces

Flat hierarchies

Canteen & cafe

Zusammenfassung

Evatec AG in Switzerland is seeking a System Engineer Customer Solutions to bring complex systems into operation worldwide. You will analyze issues to root cause and translate customer needs into robust, practical solutions. The role requires ownership, deep technical focus, and visible impact.

The position involves commissioning support, software/hardware troubleshooting, and collaboration with product management. Fluent English and German are expected; travel ~10% worldwide is required.

Qualifikationen

• Technical education in system engineering or related field.
• Experience in vacuum technology or semiconductor equipment is advantageous.
• Independent, solution‑driven mindset in complex situations.
• Clear and confident communication with customers and internal stakeholders.
• Fluent in English and German; willing to travel ~10% worldwide.

Aufgaben

• Support installation teams and customers during system commissioning and handover.
• Analyze and resolve software and hardware problems on site.
• Specify customer-specific system and software requirements with product management.
• Test and qualify system software and new components.
• Maintain technical system documentation and coordinate topics across service, engineering and product management.

Kenntnisse

System engineering

Customer solutions

Communication skills

English

German

Travel willingness

Ausbildung

System engineering degree

Mechatronics/Electrical engineering degree

Jobbeschreibung

Application & Process Engineering

System Engineer Customer Solutions

location_on Switzerland

business On-Site

schedule Full-Time 100%

About Evatec

Welcome to the "Thin Film Powerhouse"!

Evatec specializes in designing, developing, producing, and selling high-tech thin film deposition equipment for the semiconductor, advanced packaging, optical, and optoelectronics markets.

Our multinational team of scientists, engineers, and support staff in Switzerland is complemented by a global network of sales and technical support staff across 15 countries in Europe, Asia, and North America.

Make a Difference – Embrace a Culture of Ownership and Decision Making

Grow – Take Development and Training Opportunities

Go Global – Thrive in a Multicultural, Global Business Environment

What You Can Expect From Us

• beach_access 5 weeks holiday
• access_time 42-hour work week with flexitime and home office options
• desktop_mac State-of-the-art workplaces
• account_circle Flat hierarchies for better communication and collaboration
• free_breakfast Canteen and self-catering options at our Layers Cafe
• directions_car Free covered parking
• tram Good public transport connections
• monetization_on Variety of discounts (e.g., fitness center memberships, car purchases, mobile phones, computers, etc.)
• chat Language Training Programmes
• people Company and team events to foster the spirit

Job Description

You work where complex systems, software and customer requirements meet. As a System Engineer Customer Solutions, you bring systems into operation worldwide, analyse issues down to the root cause and translate customer needs into robust, practical solutions. A role for engineers who take ownership, go deep technically and want to create visible impact.

What you will be doing

• check Commission systems: you support installation teams and customers during system commissioning and handover
• check Solve technical issues: you analyse and resolve software and hardware problems, both internally and on customer sites
• check Translate requirements: you specify customer‑specific system and software requirements and collaborate closely with product management
• check Ensure quality: you test and qualify system software and new system components
• check Structure knowledge: you maintain technical system documentation and coordinate technical topics across service, engineering and product management

What you should bring

• check Technical background: you have a technical education or degree (HF, FH, ETH or equivalent) in system engineering, mechatronics, electrical engineering or a related field
• check Industry experience: experience in vacuum technology, semiconductor industry or equipment engineering is an advantage
• check Hands‑on mindset: you work independently, solution‑oriented and stay focused even in complex situations
• check Communication skills: you communicate clearly and confidently with customers and internal stakeholders
• check Languages & mobility: you are fluent in English and German and are willing to travel approximately 10% worldwide

Evatec AG, Hauptstrasse 1a, CH-9477 Trübbach, Switzerland | T: [phone] | E: [e-mail]

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