Sub-Regional Lead Central Europe - Real Estate Management Services

JLL; Zürich; Vor Ort; CHF 150’000 - 200’000; Vollzeit

Zusammenfassung

A leading real estate services firm is seeking a Sub-Regional Lead in Zürich to manage a multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating facilities management across specialized environments while ensuring compliance with regulatory standards. Ideal candidates have 10+ years in corporate real estate with proven leadership in complex transitions. The position offers significant responsibility and requires a business-fluent English level, with additional languages being advantageous.

Leistungen

Flexible work options

Professional development opportunities

Comprehensive benefits package

Qualifikationen

• 10+ years in corporate real estate or facilities management with P&L responsibility >€25M.
• 5+ years managing integrated FM services across multiple countries.
• Experience leading complex account transitions in regulated industries.

Aufgaben

• Lead operational transition of a Tier 1 Life Sciences client.
• Oversee comprehensive FM service delivery including Hard FM and Soft FM.
• Interface directly with client C-suite executives.

Kenntnisse

Strategic Leadership

Complex Problem Solving

Commercial Acumen

Digital Transformation

Cultural Intelligence

Ausbildung

Advanced degree in FM, Engineering, Business Administration, or related field

Jobbeschreibung

JLL Supports The Whole You, Personally And Professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Sub-Regional Lead Central Europe - Real Estate Management Services

Location: Zürich, Zug or Schaffhausen

Industry Focus: Life Sciences & Pharmaceutical

We are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity, multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities, R&D laboratories, cleanrooms, and corporate headquarters while ensuring zero business disruption during the transition period.

Strategic Responsibilities

• Lead the operational transition of a Tier 1 Life Sciences client from incumbent provider
• Orchestrate mobilization across 35+ sites spanning multiple countries across Europe
• Develop and execute comprehensive operational manuals to safeguard operational readiness
• Manage transition risks including regulatory compliance, business continuity, and stakeholder expectations
• Coordinate with global JLL teams and client leadership throughout transition timeline

Integrated Service Portfolio Management

• Oversee comprehensive FM service delivery including:
• Hard FM: HVAC, electrical, plumbing, building automation systems (BAS)
• Soft FM: Cleaning (including cleanroom protocols), security, catering, waste management
• Specialized Services: Calibration, qualification (IQ/OQ/PQ), controlled environment maintenance
• Project Services: Minor works, space optimization, lab modifications
• Compliance Services: Environmental monitoring, documentation management, audit support
• Workplace Management with a focus on occupancy planning and Workplace Experience Enhancement

Regulatory & Compliance Excellence

• Ensure 100% compliance with pharmaceutical manufacturing standards (EU GMP, FDA CFR Part 211)
• Maintain controlled environment integrity across cleanrooms and manufacturing areas
• Coordinate validation activities and maintain change control documentation
• Interface with regulatory affairs teams and support inspection readiness
• Implement risk-based compliance monitoring and continuous improvement programs

Operational Excellence Requirements

As a general leader for your sub-region, together with your team, you need to ensure solid performance in the following areas:

Advanced Financial Management

• Manage complex P&L responsibility exceeding €25M annually
• Proactively manage profitability of your region and look for opportunities to grow the business further
• Drive annual budgeting process and forecasting from a business perspective
• Implement cost optimization initiatives while maintaining service quality and compliance
• Where needed, manage capital expenditure planning and lifecycle asset management strategies, as well as 3rd-party contractors cost and value add

Sophisticated Vendor Ecosystem Management

• Curate and manage best-in-class vendor network for specialized Life Sciences services
• Develop vendor qualification protocols aligned with pharmaceutical supply chain standards
• Implement advanced performance management including KPIs, SLAs, and continuous improvement metrics
• Coordinate vendor risk assessments and business continuity planning
• Lead strategic vendor partnerships and innovation initiatives

Technology Integration & Innovation

• Leverage advanced IWMS platforms for space management and preventive maintenance
• Implement IoT solutions for environmental monitoring and energy optimization
• Drive digitalization initiatives including mobile workforce management and real-time reporting
• Integrate with client's manufacturing execution systems (MES) and laboratory information management systems (LIMS)
• Lead sustainability initiatives and ESG reporting requirements

Leadership & Stakeholder Management

Matrix Organization Leadership

• Lead cross-functional teams including engineering, compliance, operations, and commercial professionals
• Manage indirect reports across multiple service lines and geographical locations
• Drive cultural transformation and change management during transition period
• Implement talent development programs and succession planning
• Foster collaboration across JLL's global Life Sciences centre of excellence network

Executive Stakeholder Engagement

• Interface directly with client C-suite executives and facility leadership
• Participate in quarterly business reviews and strategic planning sessions
• Lead crisis management and business continuity planning
• Manage relationships with regulatory bodies and third-party auditors
• Coordinate with legal teams on contract variations and commercial negotiations

Required Experience & Qualifications

Essential Background

• Minimum 10+ years in corporate real estate or facilities management with P&L responsibility >€25M
• Minimum 5+ years managing integrated FM services across multiple countries/regions
• Proven experience leading complex account transitions or large-scale mobilizations in regulated industries
• Demonstrated success managing matrix organizations with 50+ professionals (internal and external)
• Advanced degree in FM, Engineering, Business Administration, or related field

Life Sciences Industry Requirements

• Minimum 3+ years direct experience in pharmaceutical, biotech, or medical device environments
• Deep understanding of GMP requirements and pharmaceutical manufacturing operations
• Experience with cleanroom operations, validation protocols, and change control processes
• Knowledge of regulatory frameworks (EMA, FDA, ICH guidelines)
• Familiarity with laboratory operations and R&D facility management

Advanced Competencies

• Strategic Leadership: Ability to develop long-term strategic plans and drive organizational transformation
• Complex Problem Solving: Proven ability to resolve multi-faceted challenges in high-stakes environments
• Commercial Acumen: Advanced understanding of contract structures, risk allocation, and value creation
• Digital Transformation: Experience implementing technology solutions and driving innovation
• Cultural Intelligence: Ability to operate effectively across diverse cultural and organizational contexts

Language & Mobility Requirements

• Business-fluent English (C1+ level)
• Additional European languages advantageous (German, French, Italian, Dutch)
• Willingness to travel 40-50% across European facilities
• Ability to relocate if required for account optimization

Success Metrics & KPIs

• Client satisfaction scores >95% throughout transition period
• Zero regulatory non-conformances or audit findings
• Financial performance within ±2% of budget targets
• Service level achievement >98% across all disciplines
• Successful completion of transition milestones within agreed timelines
• Team engagement and retention rates >90%