SR Manager, GTC- Digital Enablement

Johnson & Johnson Co.; Zug; On-site; CHF 150,000 - 220,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manager, Global Trade Control (GTC), Digital Enablement, with location options including Zug, Switzerland. You will lead digital, data, analytics, automation, and AI initiatives to strengthen compliance and enable scalable solutions across Global Trade Controls.

You will collaborate with Global Trade Controls, Transportation, and IT teams to translate regulatory requirements into technology-enabled capabilities, governance, and data-driven decision-making.

Qualifications

• Seven or more years of experience in global trade compliance, trade operations, digital enablement, data analytics, or related.
• Knowledge of customs, tariff classification, origin rules, free trade agreements, valuation, export controls, screening, and reporting requirements.
• Experience leading technology, analytics, automation, data, or process‑transformation initiatives from requirements through adoption.

Responsibilities

• Develop and execute the Global Trade Controls digital enablement roadmap, including analytics, automation, AI, data governance, and reporting.
• Translate regulations and business needs into scalable digital capabilities and user stories.
• Lead design, governance, and continuous improvement of trade tech across multiple processes.
• Identify AI and automation opportunities with proper validation and governance.
• Establish data definitions, quality requirements, ownership, controls, and performance measures.
• Develop dashboards and executive reporting to provide visibility into compliance performance and risk.
• Partner with process leads to align digital capabilities with global standards and ownership.
• Lead cross‑functional initiatives and manage relationships with tech teams, data scientists, and vendors.

Skills

Global trade compliance

Trade operations

Digital enablement

Data analytics

Business technology

Cross-functional leadership

Project management

Stakeholder communication

Matrixed environment

Education

Bachelor's degree in Global Trade/related field

Master's degree preferred

Tools

SAP GTS

Trade Automation

E2open

Thomson Reuters

Descartes

ERP platforms

Power BI

Alteryx

Power Platform

Job description

Job Function

Legal & Compliance

Job Sub Function

Enterprise Compliance

Job Category

Professional

All Job Posting Locations

Beerse, Antwerp, Belgium, Zug, Switzerland

Job Description

Johnson & Johnson is currently recruiting for a Senior Manager, Global Trade Control (GTC), Digital Enablement! This position can be located in New Brunswick, NJ, Zug Switzerland or Beerse, Belgium.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• North America- Requisition #R-104035
• EMEA– Requisition#

Position Summary

The Senior Manager, Strategic Capabilities, Trade Digital Enablement, is responsible for advancing digital, data, analytics, automation, and artificial intelligence capabilities across Global Trade Controls. This role combines global trade knowledge with digital product leadership to translate regulatory requirements, Global Trade Controls standards, business needs, and risk priorities into scalable technology-enabled solutions.

The position partners across Global Trade Controls, Global Transportation and Trade Operations, sector Global Trade teams, Technology, Data Science, Master Data Management, Supply Chain, and other business functions to improve compliance visibility, strengthen controls, increase operational efficiency, and enable data-driven decision-making. The role provides business leadership for assigned digital capabilities from strategy and requirements through implementation, adoption, governance, and continuous improvement.

Key Responsibilities

• Develop and execute the Global Trade Controls digital enablement roadmap, including trade analytics, automation, artificial intelligence, data governance, reporting, and technology optimization.
• Translate trade regulations, Global Trade Controls standards, process requirements, risk scenarios, and user needs into business requirements, control requirements, user stories, and scalable digital capabilities.
• Lead the design, implementation, governance, and continuous improvement of trade technology and analytics solutions across customs, classification, country of origin, free trade agreements, export controls, restricted-party screening, valuation, and other trade processes.
• Identify and prioritize AI and automation opportunities, including risk identification, transaction monitoring, document review, data validation, regulatory analysis, and compliance assessments, while maintaining appropriate validation, documentation, governance, and human oversight.
• Establish and govern trade data definitions, quality requirements, ownership expectations, controls, and performance measures to ensure data is accurate, complete, traceable, consistent, and suitable for compliance and business decision-making.
• Develop dashboards, analytics, risk indicators, and executive reporting that provide visibility into compliance performance, operational effectiveness, control adherence, risk exposure, duty optimization, and improvement opportunities.
• Partner with Global Process Leads and operational teams to ensure digital capabilities align with global standards and controls, clearly distinguishing process ownership, digital product ownership, technology delivery, and operational execution responsibilities.
• Lead cross-functional initiatives and manage relationships with technology teams, data scientists, external service providers, and other stakeholders to deliver capabilities within agreed scope, milestones, budget, quality, security, and compliance expectations.

Qualifications

Education

Bachelor's degree in Global Trade, Supply Chain, Business, Information Systems, Data Analytics, Engineering, Finance, or a related field. Master's degree in Business Administration, Supply Chain, Information Systems, Data Analytics, Artificial Intelligence, or a related discipline preferred.

Required Skills & Capabilities

• Seven or more years of relevant experience in global trade compliance, trade operations, digital enablement, data analytics, business technology, or a related discipline.
• Working knowledge of global trade processes and regulatory requirements, such as customs, tariff classification, country of origin, free trade agreements, valuation, export controls, restricted-party screening, or import and export reporting.
• Demonstrated experience leading technology, analytics, automation, data, or process‑transformation initiatives from requirements definition through implementation, adoption, and stabilization.
• Ability to translate complex trade, compliance, risk, and business requirements into scalable process, data, analytics, and technology capabilities.
• Experience managing complex cross‑functional initiatives, including scope, milestones, dependencies, risks, resources, vendors, and stakeholder communications.
• Strong analytical, problem‑solving, project‑management, influencing, and written and verbal communication skills.
• Demonstrated ability to operate effectively in a complex, highly matrixed, and global environment.

Preferred Skills & Capabilities

• Professional certification such as Licensed Customs Broker, Certified Customs Specialist, Certified Export Specialist, Project Management Professional, or comparable certification.
• Experience with trade and enterprise technologies such as SAP GTS, Trade Automation, E2open, Thomson Reuters, Descartes, ERP platforms, Power BI, Alteryx, Power Platform, data lakes, or comparable solutions.
• Familiarity with artificial intelligence, machine learning, generative AI, agent‑based solutions, workflow automation, document extraction, and advanced analytics.
• Experience establishing governance, validation, monitoring, and human‑review requirements for AI‑enabled compliance capabilities.
• Experience within a regulated industry and familiarity with internal controls, audit readiness, validation, security, privacy, and records‑management expectations.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.