Sr. Manager Global Quality Systems (Healthcare) m/f/d

Jabil Inc.; Bezirk Olten; On-site; CHF 180,000 - 240,000; Full time

Job summary

Jabil Inc. in Switzerland seeks a Senior Manager Global Quality Management Systems to lead the development and continuous improvement of our quality management systems across sites.

You will translate quality priorities into practical processes that support customer satisfaction, product quality, and sustainable growth. As a senior leader you will manage program milestones, drive harmonisation of practices globally, and provide performance insights to quality leadership.

Qualifications

• Bachelor's degree in Life Sciences, Engineering, Quality Management, Regulatory Affairs, or related discipline preferred.
• 8–10 years of progressive experience in quality, compliance, or quality systems within medical device, diagnostics, pharmaceutical, or life sciences industries, including 5 years in management or a combination of education, experience and/or training.
• Significant leadership experience in a regulated environment, including managing teams, programs, or cross-functional initiatives.
• Experience working with manufacturing quality, supplier quality, or regulatory documentation.
• Strong understanding of risk-based thinking, data integrity, quality culture, and organizational change management.
• Experience leading global process harmonization.

Responsibilities

• Manage the development, implementation, and continued improvement of assigned QMS procedures in accordance with applicable standards, regulatory requirements, and direction from quality leadership.
• Coordinate global harmonisation and standardisation initiatives across sites and facilitate knowledge sharing.
• Develop and improve processes and tools within the assigned scope to support quality and compliance execution.
• Coordinate change management and communications for initiatives, including training materials and stakeholder engagement.
• Coach and develop assigned quality professionals and project teams to achieve priorities and ensure quality.

Skills

Quality management

Regulatory compliance

Leadership

Risk management

Data integrity

Education

Bachelor's degree in Life Sciences/Engineering

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Sr Manager Global Quality Management Systems manages assigned global Quality system initiatives, supporting compliance maturity and consistent quality practices across sites. The role works with quality leaders, process owners, and site teams to translate approved quality priorities into practical, risk-based processes that support customer satisfaction, product quality, and sustainable growth.

The Senior Manager partners with cross-functional stakeholders to identify and deliver quality improvements, support manufacturing excellence, and monitor system effectiveness. Responsibilities include managing program milestones, facilitating process harmonization, supporting change adoption, and providing performance insights and recommendations. Strategic priorities, policy decisions, significant compliance risks, and resource needs are escalated to the appropriate leadership for review and approval.

Position duties and responsibilities

Quality Management System

Manage the development, implementation, and continued improvement of assigned QMS procedures in accordance with applicable standards, regulatory requirements, and the direction established by quality leadership. Partner with process owners and site quality teams to assess QMS suitability, adequacy, and effectiveness through Management Reviews and track agreed actions. Monitor key process indicators (KPI) and Quality Costs, identify improvement opportunities, and recommend corrective actions. Prepare timely QMS status reports, performance summaries, and risk escalations for quality leadership and Management Review.Support the Management Representative and, where formally appointed, fulfil delegated Management Representative responsibilities within the defined scope.

Global Harmonisation and Best Practices

Coordinate assigned harmonisation and standardisation initiatives across global healthcare sites. Facilitate knowledge sharing, consolidate site-level feedback, and recommend scalable best-practice solutions for review and approval by relevant process owners and quality leadership.

Process and Tool Development

Develop and improve processes and tools within the assigned scope to support quality and compliance execution. Gather plant and business requirements, recommend priorities, and work with process owners and Corporate IT to coordinate requirements, testing, implementation, and user support in accordance with approved plans.

Change Management and Stakeholder Communication

Coordinate change management and communication activities for assigned initiatives, using agreed stakeholder engagement plans. Prepare communications and training materials for relevant internal and external stakeholders, monitor adoption of approved processes, and monitor adoption of approved processes, and describe the current process, is for select long and instructions in.*

Documentation and Process Excellence

Coordinate the standardisation, simplification, and harmonisation of assigned procedures and processes, and support updates to policies under the direction of their owners. Manage document review and implementation activities through established approval and change control processes to improve usability, efficiency, and sustainable adherence.

Leadership and Team Development

Manage, coach, and develop assigned quality professionals and project teams, setting clear objectives and supporting delivery against agreed priorities. Foster accountability, collaboration, continuous learning, and patient-focused quality. Coordinate workloads within available resources, identify development needs, and Esc...

Job Requirements:

• Bachelor's degree in Life Sciences, Engineering, Quality Management, Regulatory Affairs, or a related discipline preferred.
• Minimum of 8-10 years of progressive experience in quality, compliance, or quality systems within the medical device, diagnostics, pharmaceutical, or life sciences industry, including 5 years in management or a combination of education, experience and/or training.
• Significant leadership experience in a regulated environment, including experience managing teams, programs, or cross-functional initiatives.
• Experience working with manufacturing quality, supplier quality, or regulatory documentation.
• Strong understanding of risk-based thinking, data integrity, quality culture, and organizational change management.
• Experience leading global process harmonization,