Service Manager: Lead Guest Experience & Operations

Seefeld Park Sarnen AG; Sarnen; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Long-term collaboration or permanent

Two-shift system with fixed days off

Progressive terms of employment

Cool, young and friendly team

Open and innovative corporate culture

Fantastic place to work – best guests

Job summary

Seefeld Park Sarnen AG in Sarnen, Switzerland, seeks a Chef de Service to lead the service department with a hands-on approach. You will coordinate daily operations, motivate the service team, and ensure hospitality, hygiene and quality standards are met.

You will collaborate with the kitchen and management to drive guest satisfaction and profitability, while organising events and managing tills. Flexible hours including weekends are required; we offer a long-term or permanent position in a

Qualifications

• Experience in managing a service department and guest relations.
• Excellent command of German, both spoken and written.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee day-to-day operations of the service department.
• Lead and support the service team to ensure hospitality and quality.
• Coordinate with kitchen and management to optimize guest satisfaction and profitability.
• Manage till and organise events.

Skills

German language

Education

Restoration specialist (EFZ)

Job description

Seefeld Park Sarnen AG in Sarnen, Switzerland, seeks a Chef de Service to lead the service department with a hands-on approach. You will coordinate daily operations, motivate the service team, and ensure hospitality, hygiene and quality standards are met.

You will collaborate with the kitchen and management to drive guest satisfaction and profitability, while organising events and managing tills. Flexible hours including weekends are required; we offer a long-term or permanent position in a