Service Delivery Technician Intern

Vans; Kreis Stabio; Hybrid; CHF 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Hybrid working policy

50% discount on VF brands

On site gym

Zusammenfassung

Vans is seeking a Service Delivery Technician Intern for our Digital Technology team at the EMEA Headquarters in Stabio, Switzerland. This 12‑month, full‑time internship offers hands-on learning in enterprise IT support, workplace technology, and service delivery, under the End User Services (EUS) umbrella.

You will assist experienced technicians and learn through guided tasks and real projects. Eligibility requires graduation after November 1, 2026 or student status on Feb 1, 2027, and EU/EEA

Qualifikationen

• Currently pursuing, or recently completed, studies in Computer Science, Information Technology, Engineering, Business Technology, or a related field.
• Interest in IT support, workplace technology, digital services, and customer-facing technology roles.
• Fluent in English; additional languages are considered an asset.

Aufgaben

• Support the EUS team in resolving end-user technology issues, handling service requests, and learning VF’s support tools and processes.
• Assist with workplace technology, including devices, peripherals, meeting room equipment, collaboration tools, and local IT services.
• Help with inventory, user guidance, technology adoption, and small projects while developing communication, documentation, teamwork, and problem-solving skills.

Kenntnisse

IT support

End User Services

Customer service

Collaboration tools

Documentation

Ausbildung

Computer Science / IT-related studies

Tools

Windows

Microsoft 365

Peripherals

Jobbeschreibung

Your future starts with a move. Make it with the #VFInternshipProgram at our EMEA HQ in Stabio, Switzerland as Service Delivery Technician Intern for our Digital Technology team. At VF, shaping futures that move you means learning by doing, contributing to real projects and discovering the impact you can make. So, Make Your Move: bring your curiosity, ask questions and start shaping the next step of your journey. About VF VF is home to brands such as The North Face®, Vans® and Timberland®: brands that are part of people’s everyday lives. As an intern, you will see how a global, brand-led business works from the inside, contribute to meaningful projects and learn alongside international teams. Learn more at http://vfc.com.

Key information

• Start date: February 1st, 2027
• Duration: 12 months, full-time
• Gross monthly salary: 1’850 CHF
• Location: VF EMEA Headquarters in Stabio, Switzerland
• Streamlined recruitment process: 3 interviews (Recruiter, Hiring Manager, potential Business Case)

Eligibility requirements

• You must be graduating after November 1st, 2026 OR you must have a student status as of February 1st, 2027
• You must hold EU or EEA (European Economic Area) citizenship

Let’s talk about the role!

This internship is designed to provide hands‑on learning and development in enterprise IT support, workplace technology, and service delivery. As part of the End User Services (EUS) team, you will support experienced technicians, assist with daily service activities, and partner with colleagues to help VF associates use technology effectively and confidently. You will not be expected to operate independently from day one. Instead, you will learn through practical experience, guided tasks, coaching, and exposure to real business situations. The role is ideal for someone who wants to build a strong foundation in IT support, customer service, collaboration tools, endpoint devices, and service management processes within a global organization.

How you will make a difference

During the internship, you will have the opportunity to support, assist, and partner with the EUS team in areas such as:

• Support the EUS team in resolving end‑user technology issues, handling service requests, and learning VF’s support tools and processes.
• Assist with workplace technology, including devices, peripherals, meeting room equipment, collaboration tools, and local IT services.
• Help with inventory, user guidance, technology adoption, and small projects while developing communication, documentation, teamwork, and problem‑solving skills.

Skills that will make you succeed

• Preferred background: Currently pursuing, or recently completed, studies in Computer Science, Information Technology, Engineering, Business Technology, or a related field.
• Interest in IT support, workplace technology, digital services, and customer‑facing technology roles.
• Basic familiarity with Microsoft Windows, Microsoft 365 applications, computer hardware, mobile devices, and common peripherals.
• Fluent in English; additional languages are considered an asset.
• Curiosity about how technology enables people to work more efficiently in a business environment.

What will help you succeed

• A proactive learning mindset and willingness to ask questions.
• Strong interpersonal skills and an interest in helping users with patience and professionalism.
• Ability to work well with peers, partner with experienced colleagues, and contribute to a collaborative team environment.
• Good attention to detail when documenting activities, following processes, and supporting inventory tasks.
• An analytical approach to understanding problems and learning how to resolve them step by step.
• Flexibility, reliability, and openness to feedback in a dynamic international workplace.
• Ability to handle and move IT equipment and packages when required, in line with safety guidance.

What’s in it for you

By the end of the internship, you should have had the opportunity to:

• Gain practical experience in IT support, service management, and workplace technology.
• Build troubleshooting, communication, customer service, and problem‑solving skills.
• Develop confidence working in a global, collaborative environment and prepare for future opportunities in IT or digital technology.

The VF EMEA Internship Program is a 12‑month journey designed to develop and empower emerging talents at the start of their careers. We are committed to unleashing your potential, so you can expect a structured learning path and rich hands‑on experience, including:

• Dedicated skill‑building workshops & internal consulting group project
• One day of work in‑store gaining real insights about our brands
• Networking opportunities with peers and senior leadership

Benefits

• Hybrid working policy
• 50% discount on VF brands
• On site gym, offering health and well‑being initiatives
• Subsidized canteen, as well as break out areas offering complimentary drinks
• Shuttle bus to the office or discount on public transport, depending on your location
• Free to Be, Inclusion & Belonging

Free to Be, Inclusion & Belonging

As an equal opportunity employer, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What move will shape your future?

VF Corporation habille les consommateurs partout dans le monde grâce à son portefeuille diversifié de marques emblématiques de style de vie, notamment Vans®, The North Face® et Timberland®. Fondée en 1899, VF est l’une des plus importantes entreprises mondiales de vêtements, de chaussures et d’accessoires. Elle exerce ses activités de façon socialement et écologiquement responsable dans de nombreuses régions du monde, catégories de produits et canaux de distribution. VF s’engage à offrir des produits novateurs aux consommateurs et à créer une valeur durable pour ses clients et ses actionnaires. VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, and Timberland®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long‑term value for its customers and shareholders. Énoncé de vision de VF en matière de diversité VF s’engage à créer un environnement inclusif qui accueille et valorise les différences parmi tous ses associés, ses clients, ses fournisseurs et les collectivités où nous vivons et exerçons nos activités. Le succès et la croissance continus de VF sont renforcés par des initiatives qui favorisent la diversité à l’échelle mondiale. VF s’engage à offrir l’égalité des chances en matière d’emploi et à traiter ses associés et ses candidats sans discrimination fondée sur la race, la couleur, le sexe, l’âge, l’origine nationale, la religion, l’orientation sexuelle, l’identité ou l’expression de genre, l’état matrimonial, la citoyenneté, un handicap, le statut d’ancien combattant protégé, le statut VIH/sida ou tout autre motif protégé par la loi. VF s’engage à répondre aux divers besoins des personnes en situation de handicap dans des délais raisonnables, conformément aux principes d’autonomie, de dignité, d’intégration et d’égalité des chances. Pour ce faire, VF s’efforcera de cerner, de prévenir et d’éliminer les obstacles à l’accessibilité partout où cela est possible, tout en respectant les exigences en matière d’accessibilité prévues par l’ADA, la LAPHO (AODA) et toute autre réglementation provinciale, étatique ou locale applicable. VF s’engage à assurer l’accessibilité numérique, à se conformer aux Règles pour l’accessibilité des contenus Web (WCAG) 2.1, niveau AA, ainsi qu’aux normes de conception accessible de l’ADA et de la LAPHO (AODA), et à toute autre réglementation applicable. Si vous avez besoin d’une mesure d’adaptation ou si vous avez des questions concernant cet énoncé, veuillez transmettre votre demande à [e-mail] VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected basis. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].