Senior Solutions Engineer — Remote & Open-Source

Grafana Labs; Zürich; Remote; CHF 206,000 - 246,000; Full time

Benefits offered by this job

RSUs

100% remote

30 days annual leave

Job summary

Grafana Labs, a fully remote company, seeks a Solutions Engineer to educate customers and enable growth worldwide. You will own the technical engagement, deliver compelling product presentations, and work with sales to close opportunities.

Strong communication and a technical mindset are essential to translate customer needs into Grafana solutions. Must be located in Switzerland and comfortable with remote collaboration across teams, delivering enablement content and contributing to open-source

Qualifications

• 5+ years of technical pre-sales experience.
• Strong written and oral communication for worldwide customers.
• Ability to translate customer needs into Grafana Labs solutions.

Responsibilities

• Partner with Sales to articulate Grafana value and strategy to customers.
• Own technical engagement and help close complex opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Communicate feedback to product and engineering teams about competitive landscape.
• Drive product discussions based on customer needs and problems.
• Create enablement content: docs, blogs, videos and knowledge base articles.

Skills

Technical pre-sales

Remote collaboration

Excellent communication

Technical mindset

Global remote environment

Job description

Grafana Labs, a fully remote company, seeks a Solutions Engineer to educate customers and enable growth worldwide. You will own the technical engagement, deliver compelling product presentations, and work with sales to close opportunities.

Strong communication and a technical mindset are essential to translate customer needs into Grafana solutions. Must be located in Switzerland and comfortable with remote collaboration across teams, delivering enablement content and contributing to open-source