Solutions Engineering Lead

Jobgether; Schweiz; Remote; CHF 180,000 - 240,000; Full time

Benefits offered by this job

100% flexible working hours

Remote-first work environment

Worldwide medical, dental, and vision

25 vacation days + loyalty day

Meeting-free Thursdays

Home office budget

Paid sick leave

Paid parental leave

ESOP 0.01%

Mental health support

Wellness budget

Educational budget

Music subscription

Job summary

Jobgether is seeking a Solutions Engineering Lead based in Europe to shape the pre-sales strategy and own the Solutions Engineering function. You will translate complex cloud and internet infrastructure challenges into scalable architectures and compelling business outcomes.

You will collaborate with Sales, Success, and customers to drive deals, mentor a team, and build repeatable processes that improve efficiency and customer value in a fast-moving tech environment.

Qualifications

• Proven experience managing complex technical sales opportunities from discovery through solution design, PoC, integration and closing.
• Strong knowledge of CDN, networking, and internet infrastructure to address customer requirements.
• Experience with Web Application Firewalls (WAF), DDoS protection, bot mitigation, and API security.
• Familiarity with containers, serverless computing, databases, and related cloud infra tech.
• Leadership experience coaching technical professionals and scaling teams.
• Experience leading pre-sales activities and building scalable processes or teams.
• Understanding of pricing, packaging, consumption-based models and margins.
• Ability to explain complex tech to both engineers and business leaders.
• Autonomy, initiative, and strong collaboration across teams.
• Customer and partner focus with strong interpersonal skills.

Responsibilities

• Lead the Solutions Engineering function and define the operating model.
• Drive technical pre-sales from discovery to deal closure.
• Design customer solutions addressing infra, performance, security, and scalability.
• Collaborate with Sales on pricing, packaging, and value propositions.
• Mentor the Solutions Engineering team and scale the function as needed.
• Create playbooks and processes to improve efficiency and consistency.
• Facilitate onboarding and integrations between customers and Success.
• Support commercial teams with technical know-how and product capabilities.
• Strengthen partner collaboration to unlock opportunities.
• Identify bottlenecks and implement improvements for the team and customers.

Skills

Technical pre-sales

Infrastructure & networking

Security knowledge

Cloud technologies

Leadership

Commercial acumen

Process improvement

Communication skills

Autonomy & initiative

Customer & partner focus

Cross-team collaboration

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Solutions Engineering Lead based in Switzerland.

As a Solutions Engineering Lead, you will shape the technical pre-sales strategy and help businesses unlock the full potential of modern cloud and internet infrastructure solutions. You will take ownership of the Solutions Engineering function, combining hands-on technical expertise with team leadership and strategic decision-making. Working closely with Sales, Customer Success, and customers, you will translate complex technical challenges into scalable architectures, effective integrations, and compelling business solutions. You will also guide technical deal strategy, balancing customer needs with pricing, profitability, and long-term value. Beyond individual opportunities, you will build repeatable processes, strengthen onboarding experiences, and develop a high-performing team ready to scale. This fully remote leadership opportunity is ideal for someone who thrives in a fast-moving technology environment, values autonomy, and wants to contribute to building a faster, safer, and more reliable internet.

Accountabilities:

• Lead the Solutions Engineering function: Define the team's direction, establish priorities, and develop a scalable operating model that supports business growth and increasingly complex customer needs.
• Drive technical pre-sales: Guide complex technical opportunities from initial discovery through solution design, proof of concept, integration, and deal closure.
• Design customer solutions: Help customers identify the right architectures and technologies to address infrastructure, performance, security, and scalability challenges.
• Partner with Sales: Collaborate on deal strategy, technical positioning, pricing, packaging, usage models, and margin considerations to deliver customer value while supporting commercial objectives.
• Manage and develop talent: Lead, mentor, and coach the existing Solutions Engineer while building the team as business requirements evolve.
• Build scalable processes: Develop playbooks, technical documentation, workflows, and best practices that improve efficiency, consistency, and the quality of technical pre-sales engagements.
• Improve onboarding and integrations: Streamline customer and partner onboarding, technical integrations, and handovers to Customer Success to ensure a smooth transition from sales to implementation and ongoing support.
• Enable commercial teams: Help Sales understand new product capabilities, translate technical knowledge into compelling value propositions, and identify opportunities based on customer needs and market insights.
• Strengthen partner collaboration: Support partners in applying their technical expertise to customer challenges and developing successful commercial opportunities.
• Drive continuous improvement: Identify operational bottlenecks, assess customer feedback, and implement practical improvements that enhance team performance and customer experience.

Requirements:

• Technical pre-sales experience: Proven experience managing complex technical sales opportunities from initial discovery through solution design, proof of concept, and closing.
• Infrastructure and networking expertise: Strong knowledge of content delivery networks (CDNs), networking, and internet infrastructure, with the ability to assess customer requirements and recommend appropriate technical solutions.
• Security knowledge: Experience with technologies such as Web Application Firewalls (WAF), DDoS protection, bot mitigation, and API security.
• Compute and cloud technologies: Familiarity with containerization, serverless computing, databases, and related cloud or infrastructure technologies.
• Leadership experience: Demonstrated experience managing technical professionals, providing coaching and mentorship, and helping team members develop their capabilities.
• Solutions Engineering strategy: Experience leading technical pre-sales activities and building processes, methodologies, or teams that can scale with business growth.
• Commercial acumen: A strong understanding of pricing, packaging, consumption-based models, and profit margins, with the ability to balance customer requirements and commercial objectives.
• Process improvement mindset: A track record of identifying inefficiencies and implementing practical solutions that improve productivity and consistency.
• Communication skills: The ability to explain complex technical concepts clearly to both technical audiences, such as developers and engineers, and non-technical stakeholders, including business leaders.
• Autonomy and initiative: A proactive, resourceful approach, with the confidence to make decisions, solve problems independently, and move initiatives forward in a fast-paced environment.
• Customer and partner focus: Strong interpersonal skills and the ability to build trusted relationships, understand customer challenges, and collaborate effectively across teams.
• Preferred experience: Previous experience scaling a Solutions Engineering function within a growing cloud, infrastructure, or SaaS company, as well as helping partners turn technical expertise into successful customer outcomes.
• Location and availability: Based in Europe, ideally within three hours either side of Central European Time (CET), to facilitate effective collaboration across the team.

Benefits:

• 100% flexible working hours: Organize your schedule around your productivity and personal commitments.
• Remote-first work environment: Work remotely without a mandatory office commute. Employees can also receive a three-night voucher to visit the company's headquarters.
• Worldwide medical, dental, and vision insurance: Access healthcare coverage designed to support your well-being.
• Generous paid time off: Enjoy 25 vacation days annually, plus an additional loyalty day for each year of service, up to five extra days, for a maximum of 30 vacation days, in addition to local public holidays.
• Meeting-free Thursdays: Benefit from a dedicated day without internal meetings to focus on deep work and important projects.
• Home office budget: Receive an annual budget of €500 to create a comfortable and productive workspace.
• Paid sick leave: Take time to recover when you're unwell without worrying about lost income.
• Paid parental leave: Receive 16 weeks for birthing parents and eight weeks for non-birthing parents, with adjustments where necessary to meet or exceed local statutory provisions.
• Flexible parental leave arrangements: Split paid parental leave across the first year if preferred, subject to the applicable policy.
• Annual team gathering: Participate in a yearly company-wide gathering designed to strengthen relationships across the remote team.
• Employee Stock Option Plan (ESOP): Share in the company's potential growth through an equity programme, with an initial allocation starting at 0.01%.
• Mental health support: Access mental health resources and support through BetterHelp.
• Wellness budget: Receive €480 annually to invest in your personal well-being.
• Educational budget: Access €500 per year for books, seminars, online courses, and other learning opportunities.
• Music subscription: Enjoy an annual subscription to Apple Music, Spotify, or YouTube Premium.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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