Senior Sales Advisor - Geneva

BOGGI MILANO; Genf; On-site; CHF 60,000 - 90,000; Full time

Job summary

Boggi Milano is seeking a Senior Sales Advisor to be a true Brand Ambassador, welcoming clients and guiding them through a personalized shopping journey both in-store and online.

You will enhance the brand image, meet sales goals through quality service, and build trusted client relationships in a premium retail environment.

Qualifications

• Passion for fashion and delivering exceptional client service.
• Strong ability to build long-term client relationships.
• Willingness to learn and adapt in a premium retail environment.

Responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
• Understand customer needs, passionately present the product, and guide them toward the best choice.
• Build long-term relationships with clients, fostering trust and loyalty.
• Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally, together with the Store Manager.
• Maintain store order and image (front and back areas) aligned with brand standards.
• Support omnichannel flows and inventory activities.
• Assist with cash operations and procedures in compliance with company policies.

Skills

Fashion passion

Customer service mindset

Relational skills

Proactive and results-driven

Team collaboration

Job description

Who We Are

At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.

For us, every sale is an encounter, every client a story.

Entering a boutique means experiencing contemporary elegance.

Role

As a Senior Sales Advisor, you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online.

Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

Responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
• Understand customer needs, passionately present the product, and guide them toward the best choice.
• Build long-term relationships with clients, fostering trust and loyalty.
• Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally, together with the Store Manager.
• Maintain store order and image (front and back areas) aligned with brand standards.
• Support omnichannel flows and inventory activities.
• Assist with cash operations and procedures in compliance with company policies.

Who We Are Looking For

• You have a strong passion for fashion and customer service.
• You stand out for elegance, empathy, and relational skills.
• You are proactive, results-oriented, and eager to learn.
• You have a positive, collaborative team mindset.
• Previous experience in fashion, luxury, or premium retail is a plus.

Why Boggi Milano?

Being Part Of The Boggi Milano Team Means

• Working in an international environment, where diversity and inclusion are constantly promoted in a healthy and harmonious environment
• Being part of continuous evolution and innovation, in terms of product, processes and omnichannel shopping experience
• Getting constant trainings through our internal school, the Boggi Milano Academy
• Investing on your own career development, as many people who achieved an amazing growth inside of Boggi Milano did
• Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned
• Getting rewarded for your own successes, through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation!