Senior Product Manager, MRO Smart Hub

IATA Consulting; Genf; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

IATA Consulting in Geneva, Switzerland, seeks a Senior Product Manager to own the MRO SmartHub product strategy, roadmap, and P&L, partnering with OSS advocacy, commercial leads, product specialists, and a technology partner.

You will drive end-to-end delivery, customer value and industry engagement, aiming to grow adoption and revenue while delivering measurable outcomes across aviation customers.

Qualifications

• At least seven years in product management, preferably in aviation or MRO.
• Proven P&L ownership and results-driven mindset.
• Experience with data-enabled products and digital workflows.

Responsibilities

• Define product vision, strategy & multi-year roadmap.
• Own product P&L, budget, forecast and revenue targets.
• Lead end-to-end product delivery with a tech partner.
• Drive customer value, adoption and success metrics.
• Engage with industry partners to grow adoption and revenue.

Skills

Product management

P&L ownership

Commercial capability

Stakeholder collaboration

Data products

Project management

Industry engagement

Education

University degree

Job description

Employment Type:Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do:ONE IATA- We collaborate across teams,TRUSTED -We do the right thing,INNOVATIVE -We make tomorrow better,INCLUSIVE -We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Youwill join the Aircraft, Environment and Operations Data team within IATA'sP&S Business Intelligence Services department. In this senior role, youwill work closely with IATA’s OSS advocacy team, regional commercial leads,product specialists, Sales & Marketing, and the technology partner todeliver the continued growth and evolution of IATA's MRO SmartHub platform.
Youwill have end-to-end accountability for MRO SmartHub as a product and platform,including its vision, strategy, roadmap, commercial performance, P&L,delivery, customer experience, and industry adoption. Your mandate is toachieve the yearly commercial targets while positioning MRO SmartHub as atrusted industry reference to address the industry’s supply chain challenges

What your day would be like

Product Vision, Strategy & Roadmap
- Define and maintain theproduct vision, strategy, value proposition, and multi-year roadmap,aligned with IATA priorities and market needs.
- Translate customer needs,industry developments, commercial opportunities, and contractualcommitments into clear product priorities and measurable outcomes.
P&L & Commercial Performance&Strategy
- Maintain ownership andresponsibility for the product P&L, annual budget, forecast, andfinancial performance.
- Deliver the product againstyearly revenue, contribution, customer growth, commercial, and contractualtargets.
- Define and manage thecommercial strategy, pricing, packaging, and go-to-market approachthroughout the product lifecycle.
- Define value propositionsand commercial positioning aligned with ecosystem evolution.
- Identify, qualify, anddevelop new client opportunities and priority market segments with therelevant IATA commercial teams.
Product Delivery & Technology PartnerManagement
- Lead end-to-end productdelivery, ensuring agreed scope, quality, timelines, budget, andcontractual commitments are met.
- Manage the technicalaspects of product delivery with the technology partner, includingplanning, backlog prioritization, release coordination, issue resolution,and delivery follow-up.
- Lead and manage productevolution initiatives and projects from concept through delivery, ensuringroadmap commitments, business objectives, stakeholder expectations,timelines, budgets, and expected outcomes are successfully achieved.
- Coordinate with technical,data, operational, legal, procurement, and commercial stakeholders tomanage dependencies and support reliable product operations.
Customer Value, Experience & Support
- Monitor customer usage,user experience, adoption, and feedback, and translate the resultinginsights into product development and enhancement priorities.
- Define customer valuerealization frameworks, success metrics, and adoption indicators todemonstrate product impact.
- Guide customers throughonboarding, data contribution, usage, and value realization, working withthe relevant operational and engagement teams.
Industry Engagement, Growth & Positioning
- Work closely with IATA’sSupply Chain advocacy team to align product and advocacy objectives withcommercial targets and jointly deliver the agreed industry and commercialoutcomes.
- Drive airline, supplier,and partner engagement to increase adoption, contribution, and revenuegrowth.
- Design and steer structuredengagement frameworks guiding airline and supplier participation acrossonboarding, contribution, and value realization phases.
- Develop strategicpartnerships and alliances that strengthen the MRO SmartHub ecosystem.
Represent MRO SmartHub atindustry events, workshops, and customer engagements.
- Define market positioning,messaging, and commercial narratives to support growth and adoption.

We would love to hear from you if

• have a university degree,preferably in aviation, engineering, information systems, or a relatedfield, with at least seven (7) years of relevant product managementexperience, complemented by business development or commercial experiencein aircraft material trading, aviation MRO, or a related area.
• have proven experiencewithin the aviation MRO and supply chain ecosystem, gained throughairline, MRO, airline procurement, parts trading or surplus materialsmanagement environments.
• have demonstrated P&Lownership, with strong results orientation and the ability to takecorrective action when performance differs from plan.
• bring strong commercialcapability, including customer development, value proposition design,pricing, contract support, sales enablement, and go-to-marketexecution.
• bring experience managing adigital or data product across its lifecycle.
• understand how data-enabledproducts and digital workflows support procurement, materials management,trading, and valuation decisions.
• communicate and collaborateeffectively across functions, regions, and seniority levels, and influenceoutcomes without direct authority in a complex multi-stakeholderenvironment.
• demonstrate strongproject‑management capability, with the ability to plan, coordinate, anddeliver complex workstreams, manage competing priorities, and ensuretimely, high‑quality execution across stakeholders.
• show proven experienceengaging with external stakeholders at industry level (airlines, MROs,suppliers, associations).

Travel Required: 10%