Senior Operations Controller (H/F)

Van Cleef & Arpels; Genf; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

Van Cleef & Arpels in Geneva is seeking a Senior Operations Controller to act as a strategic finance partner for Operations. The role drives financial planning, reporting and performance analysis across operations, including costing, margin analysis, CAPEX and digital transformation.

You will establish and lead the Customer Service Controlling activity, develop a comprehensive planning and forecasting framework, and deliver insightful analysis to support strategic decisions.

Qualifikationen

• Strong and relevant financial background.
• Excellent communication and teamwork skills.
• Proactive, agile and able to work in a challenging environment.
• Structured, rigorous and analytical with problem-solving ability.
• Good IT knowledge: Excel, PowerPoint, BI.

Aufgaben

• Act as financial business partner to Operations departments.
• Produce and analyze consolidated reporting for Operations.
• Ensure data reliability and ownership of financial data.
• Deliver insights on performance, trends, risks.
• Lead Customer Service Controlling and develop related processes.
• Define budgeting, forecasting and reporting for Customer Service.
• Monitor KPIs and support strategic decision-making.
• Drive reporting improvements and automation (Looker dashboards).

Kenntnisse

Financial background

Communication skills

Teamwork

Proactive and agile

Structured and analytical

Problem solving

Tools

Excel

PowerPoint

BI

Looker

Jobbeschreibung

Based in Geneva

ARE YOU A GOOD MATCH?

You have a strong and relevant financial background.

You act as a business partner with excellent communication skills. You have a team player attitude, and you like to work with different kinds of teams.

Proactive and very agile, you like to propose in a challenging and innovative environment.

You are structured, rigorous, problem-solving oriented and have good analytical skills.

You have good IT knowledge (Excel and PowerPoint, BI).

You speak French & English fluently

WHAT ARE OUR EXPECTATIONS?

The Senior Operations Controller is a strategic finance partner supporting the Operations departments.

He/she drives financial planning, reporting, and performance analysis across operations, while supporting transversal topics such as costing, margin analysis, CAPEX and digital transformation.

He/She will also have the mission of establishing, developing and leading the new Customer Service Controlling activity.

He/She will report to the Operations Performance Controlling Senior Manager.

In This Function, You Will

• Business Partner Operations
• Act as the financial business partner to Operations departments (Stones, Purchasing, Innovation, Logistics, etc.)
• Produce and analyze consolidated reporting for Operations departments
• Ensure reliability and ownership of financial data
• Deliver insightful analysis on performance, trends, and risks
• Operations & Métiers Reporting
• Consolidate all financial information related to Operations & Métiers department
• Ensure data quality, participate in data collection process improvement
• Participate in the elaboration of a "control tower" view of the Operations & Métiers department
• Controlling leadership for Customer Service
• Establish, develop, and lead the controlling function for the Customer Service division, which is currently non-existent in close collaboration with our Retail Customer Service department
• Define and implement comprehensive financial planning, budgeting, forecasting, and reporting processes specifically tailored for Customer Service.
• Provide in-depth financial analysis of Customer Service performance, identifying trends, risks, and opportunities to support strategic decision-making.
• Define and monitor KPIs for Customer Service, ensuring the achievement of financial objectives.
• B&O and Purchases Controlling
• Establish, develop and lead the controlling of the O&M Real Estate cost by ensuring a full understanding of our costs, making sure benchmarks and best practices are clear for stakeholders
• Be the single-entry point of contact for Indirect Purchases, both for VCA and Group Controlling
• Digital & Reporting Transformation
• Drive reporting improvements and automation initiatives
• Participate in deployment of reporting tools (e.g., Looker, dashboards)
• Anticipate business needs and propose innovative solutions

MORE THAN A JOB...We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed into our enchanting world with training on our history, our know-how and our creations.

THE RECRUITMENT PROCESS

If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Controlling Manager then the Controlling Director. Otherwise, you will receive an email to inform you that your application has not been successful.