Senior OpenStack Engineer - Incident & Operations Lead

NTT DATA, Inc.; Winterthur; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

NTT DATA, Inc. in Switzerland is seeking an OpenStack Engineer (L3) to provide senior engineering and operational support for enterprise OpenStack environments.

You will lead complex troubleshooting, manage control-plane health, and guide L2 teams to ensure platform stability. You will collaborate with Linux, Kubernetes, networking, and storage teams, validate architectures, optimize performance, and participate in incident response and capacity planning.

Qualifikationen

• Extensive experience administering and supporting enterprise OpenStack environments.
• Strong expertise in OpenStack architecture, operations, and troubleshooting.
• Solid understanding of Linux systems, virtualization, networking, storage, and cloud infrastructure technologies.
• Experience with performance analysis, capacity planning, high availability, and platform resilience.
• Proven ability to resolve complex technical issues and lead incident response activities.
• Strong analytical, communication, and stakeholder management skills.

Aufgaben

• Provide advanced administration and engineering support for OpenStack cloud platforms.
• Lead complex troubleshooting and root cause analysis across OpenStack services and infrastructure components.
• Manage control-plane health, platform resilience, and operational readiness.
• Support multi-region and multi-AZ environments, ensuring reliable and scalable service delivery.
• Validate architecture designs and provide recommendations for performance, capacity, and operational improvements.
• Act as an escalation point for critical incidents and complex operational challenges.
• Mentor and guide L2 engineers through advanced day-2 operational scenarios.
• Develop and maintain technical documentation, operational procedures, and best practices.
• Collaborate with infrastructure, Linux, Kubernetes, networking, and storage teams to ensure end-to-end platform stability.

Kenntnisse

OpenStack

Linux

Cloud architecture

Networking

Storage

Incident response

Stakeholder mgmt

Jobbeschreibung

NTT DATA, Inc. in Switzerland is seeking an OpenStack Engineer (L3) to provide senior engineering and operational support for enterprise OpenStack environments.

You will lead complex troubleshooting, manage control-plane health, and guide L2 teams to ensure platform stability. You will collaborate with Linux, Kubernetes, networking, and storage teams, validate architectures, optimize performance, and participate in incident response and capacity planning.