Senior Director, Destination Innovation & Guest Experience
MSC Cruises
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
MSC Cruises is seeking a Sr Director of Product Innovation with expertise in hospitality, F&B and resort development to shape next‑gen private destinations for its fleet and shore experiences.
You will lead ideation, master planning, and cross‑functional collaboration with design, operations, and commercial teams to translate requirements into actionable concepts that balance guest delight with feasibility.
Qualifications
- Experience leading ideation and conceptual development of large-scale destinations.
- Strong ability to translate complex requirements into actionable concepts.
- Excellent communication and presentation skills to senior leadership.
Responsibilities
- Lead ideation and conceptual development of private destinations with objectives, master planning, and constraints.
- Collaborate with design, development, operations, F&B, logistics, and technical teams to translate vision into plans.
- Analyze trends, guest expectations, and KPIs to refine concepts and inform decisions.
- Align stakeholders across regions on priorities, feasibility, and strategic objectives.
- Contribute to long-term roadmaps for private destinations and resort experiences.
- Prepare compelling presentations communicating rationale and requirements to senior leadership.
- Ensure concepts meet health, safety, environmental, and regulatory standards.
Skills
Tools
Job description
MSC Cruises is seeking a Sr Director of Product Innovation with expertise in hospitality, F&B and resort development to shape next‑gen private destinations for its fleet and shore experiences.
You will lead ideation, master planning, and cross‑functional collaboration with design, operations, and commercial teams to translate requirements into actionable concepts that balance guest delight with feasibility.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
