Senior Consultant Modern Airline Retailing

International Air Transport Association (IATA); Genf; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

International Air Transport Association (IATA) in Geneva, Switzerland, seeks an experienced consultant to shape and grow its MAR consulting service catalogue and lead major client engagements across the airline retailing domain.

You will design transition roadmaps, run diagnostics, and facilitate workshops on MAR topics, while coordinating with cross-functional teams to deliver impactful results. Strong consulting, PM and business development skills are essential.

Qualifikationen

• University degree in Aviation, Industrial or Systems Engineering, Computer Science or Software Engineering, Business Administration, Economics or related fields.
• Advanced degree is preferred.
• Minimum 10 years of relevant experience in airline, travel technology, retailing, commercial, revenue optimization, digital transformation or related domains.
• Hands-on experience with Modern Airline Retailing (MAR) frameworks and standards (NDC, Offers & Orders, Payments).

Aufgaben

• Shape and grow the MAR consulting service catalogue, crafting proposals and building a pipeline.
• Lead client engagements: run diagnostics, define target architectures (Offers, Orders, Payments), and design phased transition roadmaps.
• Facilitate workshops on Ancillary Products, Dynamic Offers, and readiness planning.
• Manage projects end-to-end—scope, timelines, stakeholder coordination, risk management—and ensure alignment with IATA governance and client value.
• Collaborate with the Offers & Orders team to stay current on standards, co-develop proposals, and contribute to MAR thought leadership (webinars, white papers).

Kenntnisse

Consulting

Project management

Stakeholder engagement

Workshop facilitation

Executive communication

Business development

Problem solving

Ausbildung

University degree in Aviation, Industrial/Systems Engineering, Computer Science, Software Engineering, Business Administration, Economics or related fields

Advanced degree preferred

Jobbeschreibung

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

Employment Type: Permanent

Contract Duration: permanent

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About The Team You Are Joining

You will be reporting to the Senior Manager, Consulting and Certifications in direct line. You will be working alongside a brilliant team of highly talented Consultants and Subject Matter Experts from diverse culture, backgrounds, and nationalities. The position will be based in Geneva, Switzerland.

What Your Day Would Be Like

Shape and grow the MAR consulting service catalogue, crafting proposals (e.g., Distribution Strategy, MAR Transition, among others) and building a pipeline.

Lead client engagements: run diagnostics, define target architectures (Offers, Orders, Payments), and design phased transition roadmaps.

Facilitate workshops on Ancillary Products, Dynamic Offers, and readiness planning.

Manage projects end-to-end—scope, timelines, stakeholder coordination, risk management—ensuring deliverables align with IATA governance and client value.

Collaborate with the Offers & Orders team to stay current on standards, co-develop proposals, and contribute to MAR thought leadership (webinars, white papers).

We would love to hear from you if

You hold a university degree in Aviation, Industrial or Systems Engineering, Computer Science or Software Engineering, Business Administration, Economics or related fields (advanced degree preferred).

You bring at least 10 years of relevant experience in airline, travel technology, retailing, commercial, revenue optimization, digital transformation, or related domains. You have hands‑on experience working with Modern Airline Retailing (MAR) frameworks and standards, including NDC, Offers and Orders, Payments, and adjacent airline retailing capabilities.

Note: Direct airline industry experience is a strong plus, particularly in commercial, distribution, retailing, passenger services, or revenue management functions.

A good understanding of emerging technologies, data‑driven solutions, and Agentic AI is highly desirable.

You have a strong consulting and project management background, with the ability to lead complex transformation initiatives from strategy through execution. You are skilled at structured problem‑solving, stakeholder engagement, workshop facilitation, and executive communication, while also demonstrating strong business development acumen through opportunity identification, proposal development, and client relationship management. Your technical literacy enables you to translate industry standards and digital capabilities into practical, business‑focused roadmaps and outcomes.

You possess excellent written and verbal communication skills in English; proficiency in additional languages is a plus. You are comfortable engaging with clients and colleagues across cultures and regions and are prepared to travel internationally to support client engagements and business needs.

Travel Required: 30%