Senior Communication Consultant

UN Atlas; Bern; Hybrid; CHF 120,000 - 160,000; Full time

Job summary

The Universal Postal Union (UPU) is seeking a senior communications consultant to provide coordination and advisory services for its Communication and Outreach Programme. You will ensure coherent planning, quality outputs, and consistent brand application across channels.

This role will modernize digital presence and production workflows while engaging member countries and partners. You will lead an integrated work plan, shape messaging, and supervise editorial content for web and media, with a

Qualifications

• Eight years of professional experience in communication, public relations, or journalism.
• Experience coordinating communication projects and managing contributors.
• Experience with international organizations, the UN system, or the postal sector is an asset.
• Brand management and overseeing multimedia production is advantageous.

Responsibilities

• Manage the annual communication work plan and integrated editorial calendar, facilitating team planning and tracking deliverables.
• Contribute to the UPU communication strategy, develop integrated communication plans, and create key messages and messaging guidelines.
• Draft and edit content for various platforms; manage media relations by drafting press releases and coordinating outreach.
• Define and track performance indicators for communication activities.
• Maintain consistent application of the UPU brand and visual identity; manage design, print, and multimedia production.
• Oversee communication aspects of major UPU events; support corporate website revamp and content governance; explore AI-assisted workflows for content production.

Skills

Institutional communication

Editorial production

Media relations

Project management

Planning

Written communication

Verbal communication

Content creation

Editing

Digital channels

Website content management

Brand management

Teamwork

Multicultural collaboration

Education

University degree in communications

Public relations

Journalism

Tools

AI tools for content production

Job description

Organizational context: The Universal Postal Union (UPU), a specialized agency of the United Nations with 192 member countries, serves as the primary forum for postal sector cooperation. The Communication and Outreach Programme within the Directorate of Administration and Cabinet (DACAB) manages institutional communications, including editorial production, media relations, digital channels, and brand identity. This role supports the programme's strategic priorities for 2026-2029.

Job purpose: This consultancy role provides senior communication coordination and advisory services to the UPU's Communication and Outreach Programme. The purpose is to ensure coherent planning, coordination, and quality of communication outputs, strengthen the consistent application of the UPU brand and visual identity, and support the modernization of digital channels and production workflows. The consultant will contribute to communicating the UPU's strategic priorities to member countries, partners, and the public, and will play a key role in modernizing the UPU's digital presence, including its corporate website. The role aims to enhance the effectiveness and impact of the UPU's communication efforts.

Responsibilities:

The consultant will manage the annual communication work plan and integrated editorial calendar, facilitating team planning and tracking deliverables. They will contribute to the UPU communication strategy, develop integrated communication plans, and create key messages and messaging guidelines. Responsibilities include drafting and editing content for various platforms, managing media relations by drafting press releases and coordinating outreach, and defining/tracking performance indicators for communication activities. Additionally, the role involves maintaining consistent application of the UPU brand and visual identity, managing design, print, and multimedia production, and overseeing the communication aspects of major UPU events. Support will be provided for the corporate website revamp, ensuring editorial quality and content governance, and exploring AI-assisted workflows for content production.

Education:

A university degree in communication, journalism, public relations, or a related field is required. Fluency in English is essential, with a good working knowledge of French being desirable. Additional certifications or specialized training in communication or project management may be advantageous.

Work experience:

A minimum of eight years of professional experience in communication, public relations, or journalism is required. This experience should include coordinating communication projects and managing contributors. Experience with international organizations, the UN system, or the postal sector is considered an asset, as is experience in brand management and overseeing multimedia production.

Skills:

Professionalism in institutional communication, editorial production, and media relations; strong project management and planning skills; excellent written and verbal communication abilities; ability to tailor messages for diverse audiences; proficiency in content creation and editing; experience with digital channels and website content management; brand management; teamwork and collaboration in multicultural environments; familiarity with AI-assisted tools for content production is a plus.