Leaflet | Produced by United Nations Geospatial
Under the direct supervision of the Director of the Division for People, and in close coordination with the UNCTAD Digital Government Programme (UNDGP) and relevant national counterparts, the incumbent is responsible for coordinating the implementation and strategic development of the UNCTAD–UNITAR Digital Government Capacity Development Programme, ensuring coherence across country projects, training activities, partnerships, and resource mobilization efforts, and maximizing the effectiveness of digital government, its development impact, and its contribution to the 2030 Agenda.
Responsibilities
- Providing strategic leadership and oversight for the overall implementation of the UNCTAD–UNITAR Digital Government Capacity Development Programme, acting as the operational focal point between UNITAR, UNCTAD, donors, and national counterparts, and ensuring alignment with agreed work plans, governance arrangements, and programme objectives.
- Coordinating the implementation of UN Digital Government projects at national and regional levels, ensuring that implemented systems are fully operational, meet expected objectives, and are sustainable over time through tailored capacity‑building and training activities for national and/or regional officers in charge of the systems, adapted to their respective roles.
- Leading the design, development, and operationalization of the Digital Government Academy, including:
- Structuring a coherent learning offer (foundational, intermediate, and advanced levels);
- Coordinating the development of curricula, learning pathways, and training materials (online, blended, and in‑person);
- Ensuring quality assurance, consistency, and alignment with UN digital government tools and platforms.
- Overseeing and coordinating capacity development activities across multiple countries, including the planning, delivery, and follow‑up of training programmes for government officials on mapping, simplifying, digitizing, and automating administrative procedures using UN Digital Government systems.
- Facilitating and supervising training delivery, including learning labs, workshops, and academies at national, regional, and global levels, while coordinating trainers, subject‑matter experts, and institutional partners.
- Identifying and coordinating the required personnel and civil servants at national level to support the development and implementation of projects, as well as the training of other national or regional officers responsible for operating and maintaining the implemented systems.
- Monitoring and evaluating programme and project implementation, assessing progress against objectives and indicators, consolidating feedback from trainees and stakeholders, and translating lessons learned into continuous improvements of training content, digital tools, and methodological approaches.
- Coordinating reporting and knowledge management, including the drafting and finalization of narrative progress reports, donor reports, briefing notes, and strategic inputs related to the Digital Government Academy, country projects, and broader programme activities.
- Ensuring effective inter‑agency coordination with UNCTAD and other UN entities, contributing to joint programme planning, reporting, branding, visibility, and the delivery of training services in line with the UNCTAD–UNITAR cooperation framework.
- Supporting resource mobilisation and programme expansion, including the coordination of funding proposals, donor engagement, and discussions on sustainable financing models for digital government capacity development.
- Contributing to strategic planning and partnership development, maintaining effective working relationships with government counterparts, donors, academia, civil society, and other stakeholders involved in digital government and public sector transformation.
Other Tasks
- Providing substantial support in all aspects of the activities and operations of the SDP.
- Preparing and presenting written outputs including training background papers, studies, evaluations, inputs to publications, and public relations information on the SDP’s activities to enhance its visibility and contribute to fundraising efforts.
- Providing supervision, technical guidance, and performance oversight to consultants, individual contractors, fellows, and trainees involved in the programme, ensuring the effective delivery of outputs, alignment with programme objectives, and adherence to quality standards.
Qualifications
- Education: Advanced university degree in economics, law, public administration or other social science or relevant combination of education and experience.
- Experience: Minimum of seven years of responsible professional experience in the field of investment and trade facilitation, digital government, or related areas. Work experience with UN Digital Government tools and no‑code online service builders is desirable.
- Languages: Fluency in English and French.
In‑Compliance Statements
UNITAR is committed to achieving workforce diversity in terms of gender, nationality and culture. Qualified women, individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidentiality.
UNITAR staff members are subject to the authority of the UNITAR Executive Director and their appointments are limited to service with the Institute.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNITAR is a non‑smoking environment.